- Oracle (Austin, TX)
- …healthcare setting. * **Skills:** * Strong understanding of incident management , change management , and ITIL best practices. * Excellent interpersonal, ... **Certifications (preferred):** * ITIL Foundation, CSM/CSP, or relevant change /incident management certifications. * Cerner or similar EHR/EMR… more
- JPMorgan Chase (Houston, TX)
- …and techniques + Experience executing on processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework + Working knowledge ... incident resolution to service restoration + Lead incident, problem, and change management in support of full stack technology systems, applications, or … more
- Oracle (Austin, TX)
- …decision-making * Familiarity with change request tracking, ticketing systems, and ITIL service management processes (preferred) * Strong attention to detail ... for large-scale project planning * Certified Professional in Healthcare Information and Management Systems (CPHIMS) - validates...or higher) - if involved in process improvement * Change Management Certification (eg, Prosci) - beneficial… more
- Cognizant (Plano, TX)
- …support with 5+ years in a leadership or supervisory role. + Experience with ITIL processes (Incident, Problem, Change Management ) + Proficient in Java ... Improvement + Performance & Metrics reporting + Stakeholder Communication + Release & Change Management **Key Focus Areas** + Monitoring & Alerting + Stability… more
- Survitec Group Limited (Pasadena, TX)
- …Understanding in key infrastructure processes including capacity management , patch management , change management and performance reporting * Network ... Understanding in key infrastructure processes including capacity management , patch management , change management and performance reporting * Network … more
- Xerox (Austin, TX)
- …for complex network issues. + Conduct root cause analysis and implement permanent fixes. + ** Change Management & ITIL Compliance** + Follow ITIL -aligned ... processes for Incident, Problem, and Change Management . + Prepare and submit detailed change ...**Required Qualifications** + **Education:** Bachelor's degree in Computer Science, Information Technology , or related field (or equivalent… more
- Oracle (Austin, TX)
- …well as mentoring engineers. Lead development initiatives enabling the transition from an ITIL change model to a DevOps operating model. Collaborate with ... ensuring they align with OCI's cloud strategy, compliance requirements, and advanced change management principles. Utilize your deep expertise in software… more
- Public Consulting Group (Austin, TX)
- …standardization throughout the environment. + Execute change , incident, and problem management to ITIL standards. + Build and maintain SOPs, runbooks, and ... DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for core Microsoft operations… more
- Carrington (Plano, TX)
- …:** Familiarity with ITIL practices, including incident, problem, and change management . + **Project Coordination:** Ability to manage multiple priorities, ... drive opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release … more
- Microsoft Corporation (San Antonio, TX)
- …that ensure smooth implementation and minimize disruptions to the business. + Applies change management principles and guides their teams and organization during ... information to enable continued workflow efficiencies. + Drives change adherence and implementation completely in accordance with documented procedures,… more