- Cognizant (Plano, TX)
- …support with 5+ years in a leadership or supervisory role. + Experience with ITIL processes (Incident, Problem, Change Management ) + Proficient in Java ... Improvement + Performance & Metrics reporting + Stakeholder Communication + Release & Change Management **Key Focus Areas** + Monitoring & Alerting + Stability… more
- Survitec Group Limited (Pasadena, TX)
- …Understanding in key infrastructure processes including capacity management , patch management , change management and performance reporting * Network ... Understanding in key infrastructure processes including capacity management , patch management , change management and performance reporting * Network … more
- Oracle (Austin, TX)
- …well as mentoring engineers. Lead development initiatives enabling the transition from an ITIL change model to a DevOps operating model. Collaborate with ... ensuring they align with OCI's cloud strategy, compliance requirements, and advanced change management principles. Utilize your deep expertise in software… more
- Xerox (Austin, TX)
- …for complex network issues. + Conduct root cause analysis and implement permanent fixes. + ** Change Management & ITIL Compliance** + Follow ITIL -aligned ... processes for Incident, Problem, and Change Management . + Prepare and submit detailed change ...**Required Qualifications** + **Education:** Bachelor's degree in Computer Science, Information Technology , or related field (or equivalent… more
- Austin Energy (Austin, TX)
- …and Oracle. + Knowledge of Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library ( ITIL ) concepts. + Knowledge of ... release, change , configuration, and incident management . + Knowledge of industry reporting techniques and developing and maintaining interactive reports. +… more
- Public Consulting Group (Austin, TX)
- …standardization throughout the environment. + Execute change , incident, and problem management to ITIL standards. + Build and maintain SOPs, runbooks, and ... DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for core Microsoft operations… more
- Microsoft Corporation (San Antonio, TX)
- …that ensure smooth implementation and minimize disruptions to the business. + Applies change management principles and guides their teams and organization during ... information to enable continued workflow efficiencies. + Drives change adherence and implementation completely in accordance with documented procedures,… more
- Carrington (Plano, TX)
- …:** Familiarity with ITIL practices, including incident, problem, and change management . + **Project Coordination:** Ability to manage multiple priorities, ... drive opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release … more
- Deloitte (Dallas, TX)
- …and processes to deliver high-value tax services. The team features backgrounds in tax, technology , change management , and project management , promoting ... status meetings, and issue resolution forums. Risk, Issue, and Change Management + Proactively identify project risks...3 days per week. + Bachelor's degree in business, Information Technology , Computer Science, or related field.… more
- Scotiabank (Dallas, TX)
- …design, information security, technology resilience, third party management , cloud computing, project management , incident/problem/ change ... Line of Defense, responsible for overseeing and enhancing the technology risk management framework for the US...review. + Monitor effectiveness of governance processes such as change management , project management , and… more