- NTT America, Inc. (Plano, TX)
- …The Senior Cloud Engineer will also participate in automation initiatives, incident and change management , and mentor junior team members. . Key Responsibilities ... Participate in on-call rotation and after-hours support as required. Automation & Infrastructure Management Develop and maintain Infrastructure as Code… more
- Celestica (Houston, TX)
- …Remote Employee US **General Overview** **Functional Area:** Information Technology (ITM) **Career Stream:** IT Infrastructure (INFR) **Role:** Specialist ... for computer systems and networks + Lead projects and change management initiatives + Manages external service... ITIL 4 Foundation + Advanced knowledge of infrastructure service management & diagnostic tools and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, ... _Adhere to the defined incident management , problem management , change management , release ...and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology , Computer Science or a related… more
- Cognizant (Houston, TX)
- …and service quality. . Oversee **incidents, problem, change , and request management ** processes in alignment with ITIL best practices. . Utilize **JIRA** ... in agile or DevOps environments. . Familiarity with cloud-based services and infrastructure management . . Experience in managing vendor relationships and… more
- PNC (Farmers Branch, TX)
- …Collaborate on ITIL -based processes for incident, problem, and change management using ServiceNow. Support enterprise security initiatives, including ... administration M365 ecosystem and Modern Workplace concepts Windows client and core infrastructure management Process Knowledge: ITIL framework and… more
- NANA Regional Corporation (San Antonio, TX)
- …+ Information Assurance (IA) Technician (IAT) Level II. + Information Technology Infrastructure Library ( ITIL ) Foundation certified (v3 or ... Responsible for the planning and engineering of an organization's systems infrastructure . Includes the implementation and design of hardware and software. Monitors… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to Tier 2. + Adhere to the defined incident management , problem management , change management , release management , outage communications, and ... ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology , Computer Science or a related field or… more
- CyrusOne (Carrollton, TX)
- …+ Reboot + Hardware swap + Setting up new customers + Review and understand the change & problem management processes + Provide regular feedback to the client on ... appropriate expectations (ie delivery date) + Coordinate outage schedules and change documentation + Provide clear shift turnover communication + Install customer… more
- Public Consulting Group (Austin, TX)
- …, **HITRUST** , **NIST** . + Strong foundation in **systems automation** , ** change management ** , **capacity planning** , and **documentation best practices** . ... employs approximately 2,000 professionals throughout the US-all committed to delivering solutions that change lives for the better. The firm is a member of a family… more
- Lexitas Legal (Houston, TX)
- …+ Experience collaborating with third-party vendors and providers. + Familiarity with ITIL , incident/ change management , and security baseline auditing ... POSITION TITLE: Information Security Manager I LOCATION: This is a...GDPR, etc.). + Support Security Operations Center functions, vulnerability management , and penetration testing. + Contribute to business continuity… more