- American Airlines (Dallas, TX)
- …satisfaction + Implement and optimize ITIL best practices for incident, problem, change , and asset management + Enhance IT service management frameworks ... **Minimum Qualifications- Education & Prior Job Experience** + Bachelor's degree in information technology , Cybersecurity, Business, or a related field + 10+… more
- COMSO, Inc (San Antonio, TX)
- …+ Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. + Manages IT system infrastructure and any ... certifications. + Six (6) years of experience with Service Management (ITSM) is required. + ITIL 4...Owner (ISO) regarding system changes as part of the Change and Configuration Management Process + Support… more
- Insight Global (Dallas, TX)
- …for new images or configurations with business stakeholders Participate in change management and implementation planning for VDI-related initiatives Support ... virtual desktop functionality. The ideal candidate will work closely with infrastructure , security, and application teams to ensure optimal performance, usability,… more
- Capgemini (Houston, TX)
- …issues and deliver integrated solutions. + Utilize ITIL practices (Incident, Change , Problem, and Knowledge Management ) and tools like ServiceNow. + Work ... involves working as an SAP consultant specializing in Materials Management (MM) and Warehouse Management (WM) within... and Material Master configuration. + Hands-on experience with ITIL processes and tools like ServiceNow. + Domain knowledge… more
- Eliassen Group (Frisco, TX)
- …scripting in PowerShell. + Working knowledge of ITIL practices related to change , incident, and asset management . + Previous experience in asset lifecycle ... and optimizing enterprise IT operations. This includes end-user system support, infrastructure maintenance, IT asset lifecycle management , and leadership of… more
- Ensono (Houston, TX)
- …software. + Diagnose, resolve, and document mainframe Network-related problems. + Adheres to ITIL , Change and Problem Management process. + Effectively ... that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications,...Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things… more
- AireSpring (Dallas, TX)
- …escalations. + Implement and continuously optimize ITIL -based processes (incident, change , asset, and configuration management ). Infrastructure & Systems ... Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support...This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), endpoint management , network… more
- Prime Therapeutics (Austin, TX)
- …mitigate security vulnerabilities + Document network infrastructure changes + Use ITIL process and procedures for change , incident and problem management ... and performing activities required for the support of secured IT infrastructure . **Responsibilities** + Interfacing with various Prime teams, vendors, clients and… more
- ERCOT (Austin, TX)
- …procedures. + Leads or contributes to change , incident, and problem management processes following ITIL principles. **EXPERIENCE** + Minimum of 5 years ... optimization, replication, and cloud-based systems. Works closely with application, infrastructure , and compliance teams to support enterprise-wide database environments… more
- SHI (Austin, TX)
- **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're ... ITIL v4 framework and its application in service management . * 5+ years of experience in configuring and...principles and working knowledge and experience of IT Service Management processes (Incident, Problem, Change , Release, Knowledge,… more