- Health Care Service Corporation (Richardson, TX)
- …years' Information Technology experience OR 11 years' Information Technology experience. * 3 years in IT Infrastructure and Operations management ... oriented. * Adaptability and ability to introduce / manage change . * Drive conflict management in high.../ RCA. Preferred Job Qualifications: * Bachelor degree in Information Technology or Engineering. * Continuous improvement.… more
- Health Care Service Corporation (Richardson, TX)
- …4 year Information Technology experience OR 6 years Information Technology experience. * Knowledge of ITIL v3 framework * Knowledge of ITSM systems ... Job Qualifications:** * Bachelor degree and 2 years in Information Technology OR Technical Certification and/or College...Knowledge of all Infrastructure technologies, including monitoring and event management … more
- Cardinal Health (Austin, TX)
- **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and ... and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive… more
- NTT DATA North America (TX)
- …analysts, and infrastructure teams, to achieve project milestones. * Stakeholder Management : Act as a primary point of contact and build "trusted advisor" ... needs and shifting project priorities * Oversee budget, resource allocation, risk management , and change control processes Required Qualifications * Minimum 10… more
- Capital One (Plano, TX)
- …and providing problem resolutions to related incidents + Operational support with change and incident management processes Basic Qualifications: + High school ... and ask "what if?" Capital One started as an information strategy company that specialized in credit cards, and...industry. We have grown to see ourselves as a technology company in consumer finance, with great opportunities for… more
- CVS Health (Austin, TX)
- …across the organization. **REQUIRED QUALIFICATIONS** + 10+ years of experience in Knowledge Management , Information Management , or a related discipline, with ... Management will lead the strategy, implementation, and governance of an Infrastructure & Security-wide Knowledge Management program. Reporting to the… more
- Eliassen Group (Austin, TX)
- …IT teams to resolve issues and support ongoing needs + Follow **ServiceNow-based change control** and incident management processes in a large enterprise ... a **large enterprise or healthcare environment** + Familiarity with **ServiceNow** , ITIL processes, and formal change controls **Preferred Qualifications** +… more
- Humana (Austin, TX)
- …SLAs. + Define and implement ITIL /ITSM frameworks for Incident, Problem, Change , Event, Access, and Knowledge Management , promoting continuous improvement. + ... Intelligence (AI) and Generative AI (GenAI) capabilities into Humana's Infrastructure Operations, blending traditional IT management with next-generation,… more
- Baylor Scott & White Health (Dallas, TX)
- …delivery. This position oversees critical ITSM process areas (Request, Incident, Change , Knowledge, Problem, Configuration, Asset Management , Reporting) and acts ... Line sub-products, which include Public Safety, Environmental Care, Emergency Management , and Building Automation Systems, while fostering Agile transformation and… more
- St. George Tanaq Corporation (Austin, TX)
- …Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the ... (s) in project scoping and planning. + Guides senior management towards accepting change brought about through...ITIL , Six Sigma, etc. + Knowledge of project management practices. + Ability to develop and deliver presentations… more