- Truist (Richmond, VA)
- …- Experience in Implementing and testing the DR plans for the DevOps Tools. + Change /Release Management - Knowledge of ITIL tools (eg, ServiceNow) for ... lifecycle management + 3+ years of experience in software development, build/release management , & change /incident management + 2+ years of experience in… more
- General Dynamics Information Technology (Fairfax, VA)
- …APM tools** such as Azure Monitor, etc. + Solid understanding of **incident response, change management ** , and ITIL -based operational support + Familiarity ... Provide **real-time monitoring** , alerting, incident response, and health checks for infrastructure and applications across all cloud layers (OS, app, DB) +… more
- Epsilon, Inc (Arlington, VA)
- …efficiency initiatives and implementing ITIL best practices (Incident, Problem, Change , Event Management ) + Directly manages operational teams including ... solutions. Our services, ranging from systems administration and network engineering to Information security and data center management , are essential to the… more
- Koniag Government Services (Chantilly, VA)
- …Support Agile development approach for feature and platform delivery + Support change management activities related to ServiceNow implementation **Education and ... Koniag Management Solutions, LLC a Koniag Government Services company,...Experience:** + Bachelor's degree in Computer science, Information Technology , or related field, or equivalent… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …to Tier 2. + Adhere to the defined incident management , problem management , change management , release management , outage communications, and ... ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology , Computer Science or a related field or… more
- IBM (Hampton, VA)
- …and provide input for developing local operating procedures and policies. * Follow ITIL best practices for Change Management . **Required technical and ... Technical Implementation Guides (STIGs), Security Readiness Review (SRR) scripts, and Information Assurance Vulnerability Management (IAVM) * Experience with… more
- General Dynamics Information Technology (Springfield, VA)
- …ticket creation, updates, and workflow.** **Operational Skillset:** **Practical understanding of ITIL incident, event, and change management principles.** ... + Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Windows,Storage Solutions,Unix Systems **Certifications:**… more
- Public Consulting Group (Richmond, VA)
- …, **HITRUST** , **NIST** . + Strong foundation in **systems automation** , ** change management ** , **capacity planning** , and **documentation best practices** . ... employs approximately 2,000 professionals throughout the US-all committed to delivering solutions that change lives for the better. The firm is a member of a family… more
- Qualtrics (Reston, VA)
- …Lead the adoption and maturation of key ITIL processes, including Incident Management , Problem Management , Change Enablement, and Service Request ... platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a...On Your Resume** + Bachelor's degree in Computer Science, Information Technology , or a related field; Master's… more
- CACI International (Sterling, VA)
- Infrastructure Engineer T3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... changes with ISSO and ISO, and maintain documentation per Change & Configuration Management policies + Support...leadership and communication skills + Experience with IT service management frameworks (eg, ITIL ) _Certifications:_ + DoD… more