- Highmark Health (Sacramento, CA)
- …Customer 360 **LICENSES AND CERTIFICATIONS** **Required** + None **Preferred** + Information Technology Infrastructure Library ( ITIL ) + The Open ... + Other duties as assigned. **EDUCATION** **Required** + Bachelor's Degree in Business Management , Information Technology , Information Systems, or… more
- Carrington (Anaheim, CA)
- …:** Familiarity with ITIL practices, including incident, problem, and change management . + **Project Coordination:** Ability to manage multiple priorities, ... drive opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release … more
- Golden State Foods (Irvine, CA)
- …Tools + User Interface Design Basic + Client/Server Systems + High Availability + Infrastructure Technology + Microsoft Project + Programming Languages + RPG + ... software license management , upgrades, and warranties as necessary. 50% 2. Technology Project Enhancement and Support + Evaluate new technologies in area of… more
- Deloitte (San Francisco, CA)
- …support of Haiku/Canto and Rover * Basic understanding of MDM, networking, project management and change management to support * Demonstrative understanding ... of technical documentation * Bachelor's degree, preferably in Computer Science, Information Technology , Computer Engineering, or related IT discipline; or… more
- Eliassen Group (Sacramento, CA)
- …IT teams to resolve issues and support ongoing needs + Follow **ServiceNow-based change control** and incident management processes in a large enterprise ... **Epic Beaker Systems Analyst (Data Innovations / Middleware)** **Anywhere** **Type:** Contract...enterprise or healthcare environment** + Familiarity with **ServiceNow** , ITIL processes, and formal change controls **Preferred… more
- Prime Therapeutics (Rancho Cordova, CA)
- …as assigned **Minimum Qualifications** + Bachelors degree in Computer Science, Information Technology , or related area of study, or equivalent combination ... of pharmacy with us. **Job Posting Title** Consulting Business Analyst , Principal - Remote - Must be Located in...processes using structured methodologies such as Critical Thinking, Lean Management , ITIL , and Design Thinking + Provide… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …to Tier 2. + Adhere to the defined incident management , problem management , change management , release management , outage communications, and ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging,...resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology , Computer Science or a related… more
- NBC Universal (Universal City, CA)
- …Utilize and configure ServiceNow modules for process automation and standardization (eg, Change Management , CAB Workbench, CMDB). + Partner with Engineering and ... Management tools, including Apex-based SLA tracking. 2. Release, Change , and Deployment Management + Own and...and OE frameworks. + Bachelor's degree in Computer Science, Information Systems, Management Information Systems,… more
- Public Consulting Group (Sacramento, CA)
- …standardization throughout the environment. + Execute change , incident, and problem management to ITIL standards. + Build and maintain SOPs, runbooks, and ... DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for core Microsoft operations… more