- Highmark Health (Albany, NY)
- …Customer 360 **LICENSES AND CERTIFICATIONS** **Required** + None **Preferred** + Information Technology Infrastructure Library ( ITIL ) + The Open ... + Other duties as assigned. **EDUCATION** **Required** + Bachelor's Degree in Business Management , Information Technology , Information Systems, or… more
- Highmark Health (Albany, NY)
- …industry **LICENSES OR CERTIFICATIONS** **Required** + None **Preferred** + Information Technology Infrastructure Library ( ITIL ) + The Open ... Other duties as assigned. **EDUCATION** **Minimum** + Bachelor's Degree in Business Management , Information Systems, or closely related field **Substitutions** +… more
- Mizuho Corporate Bank (New York, NY)
- …+ 8+ years of experience as an ITSM Analyst + Strong background in Change , Incident Management and Problem management + Strong experience of delivering ... and Release Management . You will manage the Change Management process, and review change...within an ITIL framework. + Knowledge of ITIL , Infrastructure related technologies & understanding of… more
- Capgemini (New York, NY)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst - SIAM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... and integrate ServiceNow modules relevant to SIAM, such as Incident, Problem, Change , Service Catalog, Supplier Management , and Service Level Management… more
- City of New York (New York, NY)
- …resolved and provide excellent customer service. DESIRED SKILLS: - Working foundational knowledge of ITIL processes such as change management and incident ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE:...analyst will contribute to improving IT operations and infrastructure by evaluating, testing, and integrating new technologies and… more
- City of New York (New York, NY)
- …supervision of the IT Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible for managing Production ... and resolution of incidents, problems, service requests fulfilment, minor enhancements, and change requests, batch job automation and operation management . This… more
- CIBC (New York, NY)
- … technology team. + Apply Information Technology Infrastructure Library ( ITIL ) practices for incident, change , and problem management . ... Technology develops and supports xTrader, CIBC's cross-asset portfolio management platform. xTrader is a suite of .NET applications...with ITIL , including an incident, problem, and change management tool like ServiceNow. + Experience… more
- Marex (New York, NY)
- …and improving existing processes. + Process-driven and systematic mindset. + Experience with ITIL and change management processes + Excellent documentation, ... new system analysis and implementation. + Provide incident management per ITIL standards + Liaison between technology department and business groups to… more
- Marex (New York, NY)
- …(eg, PowerShell and / or Python) is strongly preferred. + Experience with ITIL and change management processes + Excellent documentation, communication, ... new system analysis and implementation. + Provide incident management per ITIL standards. + Liaison between technology department and business groups to… more
- SHI (Albany, NY)
- …experience + Knowledge and experience with Risk Management , Business Continuity Management and Information Technology standards and best practices, ... Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown...execute business plans to drive growth and profitability. + Change Management : Can manage major changes in… more