- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, ... and Essential Responsibilities:** + Lead the execution and evolution of the Problem Management practice across Cloud Operations + Identify recurring and pervasive… more
- TekSynap (Springfield, VA)
- … identification, recording, investigation and diagnosis. Responsible for communicating with the Problem Manager and other GSs for all problems. Will act ... resolved and closed. Responsible for providing recommendations to the Problem Manager for the on-going improvement of...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Link Solutions Inc (Adelphi, MD)
- …+ Experience working in a Department of Defense (DoD) environment. + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
- SAIC (Adelphi, MD)
- …Associate, or equivalent, within 6 months of start date **DESIRED:** + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... **Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program and support the full range of… more
- Link Solutions Inc (Adelphi, MD)
- …computing environment certification within 6 months of hire. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
- Link Solutions Inc (Adelphi, MD)
- …network configurations and upgrades while minimizing downtime. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
- Shuvel Digital (Reston, VA)
- …Information Systems Project Manager (CISPM) + ITIL Certification ( Information Technology Infrastructure Library ) + Certified Management ... timelines, and multiple priorities. + Strategic thinker with strong problem -solving and decision-making abilities. Desired Relevant Certifications: + Project...(SAFe) Certifications + IT and Technology -Specific Certifications + Certified … more
- SAIC (Arlington, VA)
- …**Qualifications:** + Strong understanding of ITSM frameworks, such as Information Technology Infrastructure Library ( ITIL ) and Service Integration ... + Develops mechanisms for monitoring project progress and for intervention and problem -solving with project manager and project team. **Service Level… more
- M. C. Dean (District Of Columbia, DC)
- …7+ years Progressive Experience + Technical Skills: + Understanding of ITIL ( Information Technology Infrastructure Library ) concepts. + Moderate ... **ACTIVE TS/SCI Clearance is REQUIRED.** **Education:** + Bachelor's degree in engineering, Computer Science, Information Technology (IT) or a related discipline… more
- United Therapeutics (Silver Spring, MD)
- …and document steps taken to resolve issues Preferred Qualifications + Information Technology Infrastructure Library ( ITIL ) + Certifications from any ... Cloud and on-premises services and systems + Participate in delivery of Infrastructure Incident, Problem , Change, and Knowledge management services to the… more