- Ensono (Washington, DC)
- …all duties. MF TAs will use communication as well as analytical and problem -solving skills to help identify, communicate, and resolve issues as well as make ... improvements to optimize our clients' infrastructure . The Mainframe Technical Advisor team is responsible for...contact for clients + Participating in proactive and reactive problem management, particularly for systemic issues, in order to… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …Manager (MoM) type monitoring environment * 3 years exposure to Service Management/ ITIL framework and concepts (incident, problem , change management, RCA) * ... ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a...information to client / senior leadership * Excellent problem solving skills: proven ability to resolve issues and… more
- Ensono (Washington, DC)
- …+ Diagnose, resolve, and document mainframe Network-related problems. + Adheres to ITIL , Change and Problem Management process. + Effectively communicate with ... business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst - Mid Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and a desire to provide outstanding customer support to… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and a desire to provide outstanding customer support to… more
- CyrusOne (Sterling, VA)
- Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services ... & Maintenance environment. **Responsibilities:** + Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance… more
- Fannie Mae (Reston, VA)
- …triage calls from a technical perspective analyzing different components of the infrastructure and application environments. * Influence other technical teams on the ... certification - AWS Solutions Architect Associate or higher * ITIL or PMP certification * 8+ years of working...* 8+ years of working experience with different IT Infrastructure components such as Unix/ Linux Servers, Wintel Servers,… more
- ManTech (Annapolis Junction, MD)
- …oversee the evaluation, design, documentation, installation, implementation, testing and problem isolation and resolution, monitor, tune, and enforce standards for ... for LMR services on program and the conduit for information flow between the program and the LMR vendor...experience with no degree. + Experience with Crestron, Call Manager and Harris radio programming, with the expectation of… more
- Comcast (Reston, VA)
- …Demonstrated ability to collaborate on incident response, root cause analysis, and problem -solving. + Familiarity with incident management frameworks, ITIL , or ... and media buyers. Powered by premium video content, robust data, and advanced technology , we're making it easier for buyers and sellers to transact across all… more
- Lumen (Washington, DC)
- …technical solution knowledge across a minimum three of the four Lumen technology pillars (global network infrastructure , edge cloud capabilities, connected ... looking for Solution Architect who are passionate about leveraging technology innovation for the betterment of humanity. This exciting...questions that are meaningful to the customer to collect information that enables the sales team to be more… more