- Toyota (Plano, TX)
- …and seamless collaboration. **What you bring** + Bachelor's degree in Computer Science, Information Technology , or related field. + 5+ years of ITSM experience, ... CFPB guidelines. **What you'll be doing** The ideal candidate will drive ITIL v4-aligned practices across the organization to ensure seamless IT service delivery,… more
- PenFed Credit Union (San Antonio, TX)
- …The job function requires extensive experience in leading and maturing ITIL -based processes, specifically in Incident Management, Change Management and Problem ... monitor service health and drive accountability. + Oversee the incident response process , ensuring timely and effective resolution of high-severity incidents. Aid in… more
- SHI (Austin, TX)
- …Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're proud to be a ... you and your family.** + **World-class facilities and the technology you need to thrive - in our offices...our offices or yours.** **Job Summary** The ITAM Business Process Consultant is to work with SHI's customers to… more
- Capgemini (Dallas, TX)
- …or creating your own if ServiceNow does not have them * Analyzed client providing information for their current process related to the information covered in ... and that image may be used for verification, including during the hiring and onboarding process . Click the following link for more information on your rights as… more
- NTT DATA North America (Plano, TX)
- …forward-thinking organization, apply now. We are currently seeking a ServiceNow - Business Process Consultant to join our team in Plano, Texas (US-TX), United States ... (US). Senior ServiceNow Business Process Consultant NTT DATA is looking for an exceptional...design workshops to elicit client requirements Preferred Qualifications: + ITIL Foundations + Certification and/or Expertise in additional practice… more
- Bank of America (Plano, TX)
- …Knowledge Process Analyst** is a key role within the Technology Service Management Office, a group that enforces standardized governance methods across ... ITSM process + Strong understanding of knowledge management and/or technology service request management + Understanding of service catalog use, structure, and… more
- SHI (Austin, TX)
- …Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're proud to be a ... you and your family.** + **World-class facilities and the technology you need to thrive - in our offices...their ServiceNow investment. We are seeking an experienced Business Process Analyst to join our growing team. In this… more
- PenFed Credit Union (San Antonio, TX)
- …and effective processes and promoting an environment that drives continual process improvement. Responsibilities Reasonable accommodations may be made to enable ... continuously drive improvement. + Manage High-Severity and Major Incidents. Coordinate infrastructure and application teams to enable and expedite return to service.… more
- Insight Global (Irving, TX)
- …IT Manager to ensure seamless integration of service delivery with infrastructure operations and technology deployments. Coordinate onboarding, support ... processes, and change management activities across infrastructure and platform services to ensure smooth transitions and...To learn more about how we collect, keep, and process your private information , please review Insight… more
- Insight Global (Houston, TX)
- …. To learn more about how we collect, keep, and process your private information , please review Insight Global's Workforce ... teams as well as will have the understanding of ITIL processes and methodology ( ITIL Foundations preferred),...due to a disability during the application or recruiting process , please send a request to Human Resources Request… more