• Regional Site Lead

    CACI International (Springfield, VA)
    …(STEM)) + Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (eg ITIL (current version), COBIT, ... Program Manager in meeting programmatic responsibilities. + Ensure and maintain process compliance across all areas of responsibility, adhering to headquarters and… more
    CACI International (07/26/25)
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  • ServiceNow Knowledge Process Analyst

    Bank of America (Richmond, VA)
    …Knowledge Process Analyst** is a key role within the Technology Service Management Office, a group that enforces standardized governance methods across ... ITSM process + Strong understanding of knowledge management and/or technology service request management + Understanding of service catalog use, structure, and… more
    Bank of America (08/08/25)
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  • Business Process Consultant - ServiceNow

    SHI (Richmond, VA)
    …Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're proud to be a ... you and your family.** + **World-class facilities and the technology you need to thrive - in our offices...their ServiceNow investment. We are seeking an experienced Business Process Analyst to join our growing team. In this… more
    SHI (06/11/25)
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  • ITSM Analyst

    PenFed Credit Union (Mclean, VA)
    …and effective processes and promoting an environment that drives continual process improvement. Responsibilities Reasonable accommodations may be made to enable ... continuously drive improvement. + Manage High-Severity and Major Incidents. Coordinate infrastructure and application teams to enable and expedite return to service.… more
    PenFed Credit Union (06/11/25)
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  • Service Delivery Leader

    CAI (Richmond, VA)
    …+ Degree in Information Systems, Computer Science, or equivalent experience + ITIL Experience and/or v3 ITIL Certification + Experience with Service Now or ... If you have 2+ years working with service desk, ITIL experience, and are looking for your next career...standards + Implement best practices throughout the technical support process + Follow up with customers to identify areas… more
    CAI (08/08/25)
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  • Service Catalog and Request Fulfillment Management…

    SAIC (Reston, VA)
    …while delivering mission excellence on programs of national importance. SAIC is seeking ITIL Process Analysts to support the design, deployment, and operations ... of IT Infrastructure based processes. The Process Analyst support...opportunities that can be automated + Provide input for technology requirements impacting service catalog and/or request fulfillment +… more
    SAIC (08/07/25)
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  • Business Solution Lead

    Intact Technology (Reston, VA)
    …demonstrations and engaging senior customer stakeholders. + Bachelor's degree in Business, Information Technology , or a related field (desired, but not ... Business Solution Lead About Intact Technology At Intact, we are committed to customer...Purpose To provide senior-level expertise in business analysis and process consulting while strongly guiding assigned projects from a… more
    Intact Technology (07/12/25)
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  • ServiceNow (SNOW) Technical Business Analyst…

    V2X (Springfield, VA)
    …ability to obtain and maintain a Counterintelligence (CI) Polygraph. SKILLS & TECHNOLOGY USED: + DoD/IC process engineering, business analysis, governance, SNOW ... builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years...points to enhance the tool's effectiveness. + Documenting module, process , and sub- process objectives, as well as… more
    V2X (07/22/25)
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  • Change Management Quality Assurance Lead

    CACI International (Sterling, VA)
    Change Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... that all issues are resolved + Ensures compliance with process -specific standards and policies, and stays abreast of ...with poly required + Bachelor's degree in Computer Science, Information Technology , or related field + 10+… more
    CACI International (07/26/25)
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  • Network Availability Quality Assurance Analyst…

    CACI International (Sterling, VA)
    Network Availability Quality Assurance Analyst Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... **Qualifications:** + TS/SCI with poly required + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience + 10+ years of… more
    CACI International (07/26/25)
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