- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... improvement opportunities **Qualifications:** _Required:_ + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience + 5+… more
- Prime Therapeutics (Richmond, VA)
- …Collaborate with IT Security departments to mitigate security vulnerabilities + Document network infrastructure changes + Use ITIL process and procedures for ... and performing activities required for the support of secured IT infrastructure . **Responsibilities** + Interfacing with various Prime teams, vendors, clients and… more
- CACI International (VA)
- …CACI is seeking a CMDB Data Configuration Manager in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the ... Data Configuration Manager will work closely with various IT teams, including infrastructure , applications, security, and service desk, to establish and enforce data… more
- General Dynamics Information Technology (Fairfax, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **BMC Remedy / Helix** **Developer** with ... BMC Remedy version 20.x or higher + Experience with ITIL methodologies, ITIL Foundation a plus. +... Foundation a plus. + Experience with Helix/Remedy application process flows. + Expert familiarity in one or more… more
- Ensono (Richmond, VA)
- …business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers ... milestones. A proven track record or project management principles and a process orientation are foundational experiences to be leveraged. As the successful… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... provide actionable, timely and accurate reporting to improve service delivery, infrastructure management, and conduct proactive problem and incident management *… more
- TekSynap (Chantilly, VA)
- …speed of thought" embodies these principles - the need to nimblyutilizethe best that information technology offers to meet the business needs of our Federal ... Technology Service Management (ITSM) tool set to document, process , andmonitorincidents, problems, inquiries, and change and service requests,...- the need to nimbly utilize the best that information technology offers to meet the business… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …setup. -Completes configuration management tasks and make recommendations for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help ... Desk SOP, including ITIL recommendations. -Documents Customer Help Desk SOP and DAI...up and maintains environments for training, testing, and conducting process mocks. -Creates and maintains online system help utilizing… more
- CACI International (VA)
- Hardware Service Delivery Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... ServiceNow. The ideal candidate will be a strong leader, passionate about process optimization and agile methodologies, and possess a proven track record of… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Desired qualifications/non-essential skills required: * Project Management Professional (PMP) * IT Infrastructure Library ( ITIL 4) * Certified Transition ... * Budget Management: Supporting budget planning and tracking costs. * Process Improvement and Optimization: Assessing and optimizing processes and driving customer… more