- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... security clearance with SCI eligibility. + Bachelor's degree in Computer Science, Information Systems, Business Administration, Information Technology , or… more
- ServiceNow, Inc. (Vienna, VA)
- …+ Comfortable interacting with all levels of management + Working knowledge of ITIL incident, problem and release management process and procedures + Ability ... stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the...and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes,… more
- CACI International (Springfield, VA)
- …(STEM)) + Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (eg ITIL (current version), COBIT, ... and identify opportunities to improve service performance, supporting the Program Manager in meeting programmatic responsibilities. + Ensure and maintain process… more
- NANA Regional Corporation (Winchester, VA)
- …of the employment process , please contact us at ###@akima.com or ### ( information about job applications status is not available at this contact information ... Qualifications: + PMP Certification or equivalent program management credential. + ITIL (R) v4 Foundation certification or higher. + Familiarity with Agile… more
- CACI International (Sterling, VA)
- Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... Management Professional (PMP) certification or equivalent + Control Objectives for Information and related Technology (COBIT) + International Standards… more
- CACI International (VA)
- …leveraging ServiceNow. The SME will work closely with the Software Service Delivery Manager and Business Process Consultant, as well as other stakeholders across ... IT, Procurement, as well as the Software Service Delivery Manager and Business Process Consultant. + Communicate...within an Agile development environment. + Strong understanding of ITIL principles and best practices. + Experience with data… more
- CAI (Richmond, VA)
- …+ Degree in Information Systems, Computer Science, or equivalent experience + ITIL Experience and/or v3 ITIL Certification + Experience with Service Now or ... If you have 2+ years working with service desk, ITIL experience, and are looking for your next career...standards + Implement best practices throughout the technical support process + Follow up with customers to identify areas… more
- V2X (Reston, VA)
- …utilization. Qualifications Minimum Qualifications: + Education: + Associate's degree in Information Technology or a related field. An equivalent combination ... the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission… more
- Truist (Richmond, VA)
- …opportunities. 5. Regularly reviews market trends and supports the emerging technology pursuit process by contributing to proposal development. ... job description:** The Opportunity: Become One of Our Lead Technology Detectives Do you have a passion for uncovering...Tableau. 3. Experience with IT service management frameworks (eg, ITIL ) and infrastructure monitoring tools (eg, Splunk,… more
- Prime Therapeutics (Richmond, VA)
- …Collaborate with IT Security departments to mitigate security vulnerabilities + Document network infrastructure changes + Use ITIL process and procedures for ... and performing activities required for the support of secured IT infrastructure . **Responsibilities** + Interfacing with various Prime teams, vendors, clients and… more