- MongoDB (New York, NY)
- …Proven experience in leading and managing global support teams + Strong understanding of ITIL best practices and service management principles + Demonstrated ... security posture **Qualifications** + Bachelor's degree in Business Administration, Information Technology , or a related field or...Director of GET + GET Pillar Leaders (Asset Management , GET Engineering) + IT Service Manager… more
- CUNY (New York, NY)
- …6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology area at a College or University level. They set ... Director of Information Systems (IT Computer...minimum of 3 years in enterprise systems or cloud infrastructure management . + Expert knowledge of Microsoft… more
- MTA (New York, NY)
- …Process Improvement SALARY RANGE: $156,476 - $184,692 HAY POINTS: 994 DEPT/DIV: Information Technology SUPERVISOR: Senior Director , IT Business Operational ... . Knowledge & Skills: Technical Skills + Expert in Information Technology , Business Administration, or a related...large-scale projects and initiatives. + Strong understanding of IT service management frameworks ( ITIL , COBIT,… more
- Grant Thornton (New York, NY)
- …and ITIL best practices along with being the owner of IT Service Management . ESSENTIAL DUTIES AND RESPONSIBILITIES + Owner of the strategic direction ... reactive to proactive, leveraging DEX tools and other leading-edge technology . + Ensure our Service Desk managed...raise customer satisfaction levels. + Drive and own IT Service Management (ie Knowledge Management ,… more
- Humana (Albany, NY)
- …and ownership and managing an operational delivery team. * Knowledge of common information security management frameworks, including but not limited to: ISO ... ITIL , COBIT, NIST, BSIMM, CSF, etc. * Professional security management certification, such as a Certified Information Systems Security Professional… more
- Kyndryl (New York, NY)
- …in the areas of IT and/or cloud technology architecture, service management and/or resiliency + ITSM and ITIL or COBIT certification + Business case ... Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day....years of experience Consulting experience with an IT professional service "big 4" firm or similar background focused on… more
- International Rescue Committee (New York, NY)
- …Microsoft Office 365, Windows 11, Mac OS, and PowerBI Pro. + Good understanding of ITIL Service Management principles and practices. + Ability to create and ... Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type:...alignment to ITIL , SOPs, or other applicable service management frameworks. + Support audit preparation… more
- Mizuho Corporate Bank (New York, NY)
- …Service Management Operations! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho Americas. ... implementation and optimization of ServiceNow modules to improve service management capabilities. Qualifications: + Bachelor's degree in information … more
- CUNY (New York, NY)
- …or more semester credits substitute for 4 years of experience. Graduate credits in information technology , computer science or a related field may substitute for ... DATE** Open until filled. **JOB SEARCH CATEGORY** CUNY Job Posting: Information Technology /Technical **EQUAL EMPLOYMENT OPPORTUNITY** CUNY encourages people with… more
- CompuCom (Albany, NY)
- …expertise in ServiceNow Architecture and Integration, with a strong focus on **IT Service Management (ITSM)** and **IT Operations Management (ITOM)** ... to ServiceNow. **Skills & Qualifications:** + Bachelor's degree in Computer Science, Information Technology , or related field (Master's preferred). + 7+ years… more