- V2X (Springfield, VA)
- …certified in the following Information Technology Infrastructure Library ( ITIL ) modules: Service Operation, Operational Support and Analysis, ... Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service ...software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service … more
- Fannie Mae (Washington, DC)
- …highly regulated industry (finance, healthcare, government, etc.). *End User Services - IT Service Delivery - Senior Manager * *Target Pay Range: $152,000 - ... Digital Workplace ecosystem. This role is responsible for ensuring that technology , processes, and policies align with corporate objectives, compliance requirements,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …qualifications to be successful in this role:** - Bachelor's degree in Computer Science, Information Technology , or a related field. - 5+ years of experience in ... **Operations Manager ** **Category:** Service Desk / End...support. ITIL Practices: - Implement and maintain ITIL best practices for service management. -… more
- MPR Associates (Alexandria, VA)
- …conference room support for large and small company meetings. + Assists other Information Technology colleagues with tasks as needed. Qualifications + US ... full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... paced and changing environment. Qualified candidates working with the Service Desk Manager will work to ensure...by the junior level analysts * Leverage remote control technology (such as BOMGAR) while troubleshooting desktop and laptop… more
- Marriott (Bethesda, MD)
- **Additional Information ** **Job Number** 25123836 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, ... This is a temporary position. **JOB SUMMARY:** The SRE Service Availability Manager plays a key role...Required Qualifications: . 5+ years of experience in an information technology environment o 3 years of… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …-Proficiency in technical support and troubleshooting. -Knowledge of Information Technology Infrastructure Library ( ITIL ) processes and ... **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation...of Defense (DoD) policies. -Implement and manage Virtual Desktop Infrastructure (VDI) solution. -Maintain Defense Information Systems… more
- Link Solutions Inc (Adelphi, MD)
- …computing environment certification within 6 months of hire. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + CCIE certification. + Familiarity with… more
- Link Solutions Inc (Adelphi, MD)
- …network configurations and upgrades while minimizing downtime. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + Experience creating and modifying… more
- General Dynamics Information Technology (Fairfax, VA)
- …None **Job Family:** Software Development **Skills:** BMC Helix,BMC Remedy, Information Technology Infrastructure Library ( ITIL ) **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **BMC Remedy / Helix** **Associate** with… more