- ICW Group (San Diego, CA)
- …you want to be here! **PURPOSE OF THE JOB** The IT Service Management ( ITSM ) Service Delivery Specialist drives excellence in ITSM processes and solutions. The ... seamless service delivery, integration, and continuous improvement across the organization. The ITSM Service Delivery Specialist will play a strategic role in key… more
- Insight Global (Universal City, CA)
- Job Description We are looking for a proactive and user-focused ITSM Process Analyst whose key focus will be preparing our ITSM environment for AI integration by ... simplifying service interactions and driving operational excellence through thoughtful ITSM enhancements. Responsibilities: . Analyze IT ticket data to identify… more
- ServiceNow, Inc. (Santa Clara, CA)
- …to make the world work better for everyone. Overview As the Global head of ITSM GTM Lead, you will play a pivotal role in driving the execution of go-to-market ... (GTM) strategies for the ITSM portfolio. Reporting directly to the CIO Autonomous IT...loops to inform GTM decisions. + Collaborate with the ITSM BU to develop and refine GTM strategies, including… more
- Insight Global (San Francisco, CA)
- …and progress tracking. Coordinate workflows and documentation using Confluence. Oversee ITSM processes and ensure alignment with best practices (ITIL preferred). We ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Strong understanding of ITSM frameworks (ITIL preferred). Hands-on experience with: Jira ServiceNow… more
- SpaceX (Hawthorne, CA)
- …the design, execution, and continuous improvement of SpaceX's corporate ITSM (Information Technology Service Management), incident, change, and monitoring practices. ... champion corrective and preventive actions with service owners. + Integrate ITSM , CMDB (configuration management database), automation, and monitoring platforms to… more
- General Atomics (San Diego, CA)
- …of assets throughout their life cycle by implementing / leveraging CMDB & ITSM tools + Auditing, validating, and reconciling software licenses against the installed ... Preferred Technical Knowledge + Working knowledge of desktop software applications, and ITSM tools (eg 0365, SAP, ServiceNow, etc.). + ITIL or IAITAM… more
- Cardinal Health (Sacramento, CA)
- …Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM , ITOM or ITAM. + Work closely with ServiceNow developers to implement ... Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM , ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's… more
- CompuCom (Sacramento, CA)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow… more
- Robert Half Technology (San Diego, CA)
- …Azure Active Directory (Entra ID), Microsoft 365, and enterprise ticketing and ITSM platforms, along with a deep understanding of endpoint management and security ... 365 in an enterprise setting + Experience working with enterprise ticketing/ ITSM platforms (ServiceNow, Jira Service Management, etc.) + Understanding of endpoint… more
- Brookfield Properties (San Ramon, CA)
- …a part of our team, we encourage you to apply. Job Description Overview: The ITSM Senior Support Analyst plays a critical role in delivering and maintaining a high ... fostering a culture of continuous improvement in IT Service Management. The ITSM Senior Support Analyst is responsible for delivering advanced deskside support… more