- SHI (Sacramento, CA)
- …is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM , and ITIL frameworks and how to implement them along with determining best ITAM ... strategies. + Facilitate maturity assessments and gap analyses across ITAM, ITSM , FinOps, and Cloud Governance. + Develop transformation roadmaps and business… more
- Applied Materials (Santa Clara, CA)
- …Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM , ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications. + **Strategic ... Skills:** + Expertise in ServiceNow architecture, design, and configuration, including ITSM , ITOM, ITBM, HRSD, and CMDB + In-depth knowledge of ServiceNow… more
- Cayuse Holdings (Sacramento, CA)
- …the ServiceNow platform, with a focus on some of the following ITOM, ITSM , APM, and CMDB implementations. You'll work closely with cross-functional teams to design, ... **Key Responsibilities:** + Implement and configure ServiceNow modules that may include ITOM, ITSM , APM, CMDB, HAM, and SAM. + Design and deploy end-to-end solutions… more
- NVIDIA (Santa Clara, CA)
- …Coordinate incident, problem, and process adjustment procedures in alignment with ITSM guidelines + Collaborate with multi-functional teams to identify operational ... as Prometheus, Grafana, Datadog, CloudWatch, or Splunk + Demonstrated expertise in ITSM practices, including incident, problem, and process improvement + Ability to… more
- Oracle (Sacramento, CA)
- …SOP development. + Technology evaluation + Assess and tune ITSM , monitoring/observability, on-call/paging, and collaboration tools for reliability, signal quality, ... executive-ready status reporting and stakeholder management. + Experience with ITSM platforms, monitoring/observability, and on-call/paging tools; evidence and audit… more
- Cognizant (San Francisco, CA)
- …management processes. + Create, manage, and resolve tickets in ServiceNow ITSM , demonstrating professional communication and ticket ownership. + Troubleshoot Windows ... new technologies and contribute to team success. + Experience with ServiceNow ITSM , ticket lifecycle management, and escalation workflows. + Hands-on with MDM, VDI,… more
- Stanford Health Care (Palo Alto, CA)
- …for ServiceNow will be responsible for configuring, administering and scripting the ServiceNow ITSM tool. This role will work with the ITS Management leadership to ... the development and delivery of the ServiceNow roadmap + Thorough understanding of ITIL/ ITSM processes + Performs system and integration testing with sample and live… more
- Evolent (Sacramento, CA)
- …SaaS and enterprise platforms to enable and streamline IT processes (eg, ITSM , IAM, ITAM) and business workflows, facilitating tool adoption by understanding ... Strong analytical, problem-solving, collaboration, and documentation skills + Familiarity with ITSM , IAM, CMDB systems + Experience working with audit, privacy, and… more
- Humana (Sacramento, CA)
- …service continuity, and adherence to SLAs. + Define and implement ITIL/ ITSM frameworks for Incident, Problem, Change, Event, Access, and Knowledge Management, ... Calculator, AWS Cost Explorer, Power BI). + Strong understanding of ITIL/ ITSM principles and practical experience applying them in complex enterprise environments.… more
- Deloitte (Costa Mesa, CA)
- …industry experience + 4+ years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life cycle ServiceNow ITSM ... implementations + A minimum of 2 ServiceNow upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release Management + RCA + Experience in ITIL Framework + 3+ years'… more