- Gilead Sciences, Inc. (Foster City, CA)
- …via automation with other services including security scanning, artifact repositories, ITSM , etc. + Infrastructure as Code (IaC): Manage and provision cloud ... + Develop and publish infrastructure and Application architecture designs + ITSM subject matter expertise to assist with implementation, integration, governance and… more
- WSP USA (Los Angeles, CA)
- …Management, Change Management, and Service Request fulfillment + Manage and optimize ITSM tools including JIRA Service Management and ConnectWise platforms + Define ... monitoring and management tools architecture + Hands-on experience with ITSM tools including JIRA Service Management, ServiceNow and/or ConnectWise Manage… more
- Warner Bros. Discovery (Burbank, CA)
- …and project work. Use of 1) AutoCad for system documentation and 2) ITSM ticketing tool to log incidents/requests. Ensure sufficient inventory of parts and ... scripting, etc) + Autocad, MS Office Suite, Visio experience + Familiarity with ITSM Service Management processes REQUIRED EDUCATION: + 2 or 4 year technical degree,… more
- Capgemini (San Francisco, CA)
- …and NowCreate. **Preferred Qualifications** Experience with multiple ServiceNow applications (eg, ITSM , HRSD, CSM, GRC). Familiarity with Common Services Data Model ... and Strategic Portfolio Management. Ability to work independently and manage multiple priorities. **Key Competencies ** Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow… more
- Copeland (Sacramento, CA)
- …Palo Alto and zScaler products + Advanced experience in network operations and ITSM services + Advanced knowledge of VLANs, spanning tree, BGP, EIGRP, OSPF, and ... other interior and exterior routing protocols and technologies + Advanced understanding of SD-WAN and related technologies with recent experience organically designing and deploying an SD-WAN infrastructure + Advanced experience in the design and… more
- Western Digital (San Jose, CA)
- …strategies. + Define reusable solution frameworks and reference architectures across ITSM , ITOM, HRSD, and custom applications. + Translate complex business needs ... into robust technical designs while aligning to platform guardrails and enterprise architecture standards. + **Drive modernization of legacy, heavily customized ServiceNow instances-leading efforts to eliminate technical debt, adopt out-of-the-box… more
- Warner Bros. Discovery (Burbank, CA)
- …+ Review, resolve, and document tickets with accurate resolution notes using ITSM tools. + Understand user workflows to ensure effective troubleshooting and minimal ... production disruption. + Act as a subject matter expert in at least one broadcast or IT technology domain. + Perform repair, calibration, and installation of broadcast and IT equipment in control rooms, studios, PCRs, IDFs and data centers. + Maintain… more
- Ensono (Los Angeles, CA)
- …Microsoft Project, Excel, Word, Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident, Request, Change and Problem ticket workflows ... WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and… more
- Cardinal Health (Sacramento, CA)
- …Advanced understanding of ServiceNow CMDB and Discovery, data modeling, and ITSM processes, Cloud (GCP, AWS, Azure). Experience with scripting and automation ... in ServiceNow (JavaScript, Unix shell scripting, Windows scripting, PowerShell, Perl, Python). + **Integration Skills:** Proficient with service graph connectors & various data sources. Experience in web technologies and APIs (REST, SOAP). + **Analytical… more
- Cardinal Health (Sacramento, CA)
- …+ 4-8 years of experience, preferred as a Business Analyst in ITSM environments preferred. + Bachelor's degree in related field, or equivalent work ... experience, preferred + Minimum 2 years hands-on experience with **ServiceNow** **CSDM** , **CMDB, Discovery and Service Mapping preferred** + ServiceNow certifications (CSA, CIS for CMDB/Discovery). + ITIL v3/V4 Foundation certification. + Experience… more