- NVIDIA (Santa Clara, CA)
- …AutoGPT-like flows). + Experience integrating enterprise platforms (eg, ERP, CRM, ITSM ) with APIs, data connectors, or custom services. + Hands-on development ... of AI agents, frameworks, and tooling, including setting architectural and coding standards. + Solid understanding of security, governance, and compliance for AI in enterprise contexts. + Excellent collaboration skills with the ability to influence… more
- NTT DATA North America (Los Angeles, CA)
- …environment (preferred but not required). Familiarity with ServiceNow or similar ITSM tools. Strong troubleshooting and problem-solving skills. Excellent verbal and ... written communication abilities. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Strong customer service orientation and attention to detail. Certifications (Preferred but Not Required): CompTIA A CompTIA Network Microsoft… more
- ServiceNow, Inc. (Santa Clara, CA)
- …of our products. **About the Team: ** The IT Service Management ( ITSM ) and IT Operations Management (ITOM) organization unifies incident, request, fulfillment, and ... service resilience capabilities with end‑to‑end infrastructure visibility, service mapping, and AIOps on the ServiceNow Platform to deliver proactive, self‑healing operations and exceptional employee experiences at scale. Together, they enable streamlined… more
- Ensono (Los Angeles, CA)
- …execute tasks associated with any given client's disaster recovery plans. + Follow ITSM change control procedures _We want all new Associates to succeed in their ... roles at Ensono._ _That's_ _why_ _we've_ _outlined the job requirements below. To be considered for this role,_ _it's_ _important that you meet all Required Qualifications._ _If you do not meet_ _all of_ _the Preferred Qualifications, we still encourage you to… more
- Confluent (Mountain View, CA)
- …and interpersonal abilities with a customer service focus. + Experience with ITSM tools and knowledge of ITIL best practices preferred. + Experience with ... AI for end-user support is a plus. **Ready to build what's next? Let's get in motion.** **Come As You Are** Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And… more
- Liberty Utilities (Downey, CA)
- …opportunities. + Monitor IT incident and service trends in coordination with ITSM leads + Lead contract renewals and major negotiations in partnership with ... Procurement and Finance, ensuring consistency with governance and financial objectives. + Support enforcement of service penalties or bonus clauses tied to performance + Lead the resolution of escalated vendor performance issues and coordinate root cause… more
- NTT America, Inc. (San Diego, CA)
- …+ Participate in internal and external SOX audits + Review and approve changes in ITSM tool **Skills:** + 10+ years of overall experience in IT + 5-8 years of ... experience in managing support projects involving cross domain (ERP / COTS / Custom Apps) + 5-8 years of experience in ERP projects as functional consultant in any of the domains ( Mfg. / Finance / Logistics) + 5-8 years of experience in managing ERP support… more
- BAE Systems (Los Angeles, CA)
- …customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common ... issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located… more
- Cardinal Health (Sacramento, CA)
- …+ 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or equivalent work experience, ... preferred + Minimum 2 years hands-on experience with **ServiceNow EA Workspace (Application Portfolio Management)** , **CSDM** , and **CMDB** modules. + ServiceNow certifications (CSA, CIS for CMDB/APM). + ITIL v3/V4 Foundation certification. + Experience… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …providers (IdPs), robotic process automation (RPA) tools and IT Service Management ( ITSM ) products. You will work closely with cross-functional teams to deliver ... robust, scalable, and high performance solutions that meet our business needs. Responsibilities + Create technical integrations between Keeper and 3rd party providers, such as Next-gen SIEM solutions + Build requirements and work with product management and… more