- Teleperformance USA (GA)
- …seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- Georgia Systems Operations (Tucker, GA)
- …is primarily responsible for the execution and management of ITIL and ITSM processes within Shared Services IT, such as incident management, change management, ... Job Duties: + Process Management: Execute and oversee ITIL and ITSM processes, including incident management, change management, asset management, and software… more
- Warner Bros. Discovery (Atlanta, GA)
- …based in Atlanta. As a key leader in the IT Service Management ( ITSM ) function, the Lead will partner with cross-functional teams, including ServiceNow platform ... owners, other ITSM process leads, and Product Management, to ensure the...and platform capabilities. The role demands deep experience in ITSM process design, strong governance acumen, and a passion… more
- TekSynap (Glynco, GA)
- …is seeking a Systems Engineer with a specialization in IT Service Management ( ITSM ) to implement and optimize ITSM solutions using Ivanti Service Manager. ... aligned with operational needs. Responsibilities + Design, configure, and manage ITSM workflows in Ivanti Service Manager, ensuring they align with organizational… more
- Cardinal Health (Atlanta, GA)
- …Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM , ITOM or ITAM. + Work closely with ServiceNow developers to implement ... Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM , ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's… more
- CompuCom (Atlanta, GA)
- …Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental ... architect scalable, maintainable, and high-performing ServiceNow solutions across modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow… more
- GovCIO (Atlanta, GA)
- …+ Lead the architectural design and roadmap for the ServiceNow platform-including ITSM , ITOM, HRSD, SecOps, CMDB, and other modules. + Translate business ... lead design responsibility. + Deep expertise in ServiceNow modules such as ITSM , ITOM (Discovery/Service Mapping), CMDB, HRSD, SecOps, or others. + Strong… more
- SHI (Atlanta, GA)
- …is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM , and ITIL frameworks and how to implement them along with determining best ITAM ... strategies. + Facilitate maturity assessments and gap analyses across ITAM, ITSM , FinOps, and Cloud Governance. + Develop transformation roadmaps and business… more
- Gentiva (Atlanta, GA)
- …investments, enhancing service stability, and supporting efficient IT Service Management ( ITSM ) processes. **Primary Functions:** The primary functions of the Asset ... Optimization** : Continuously improving ACM processes, integrating them with other ITSM disciplines (eg, Incident, Problem, Change, Release Management) to enhance… more
- Cayuse Holdings (Atlanta, GA)
- …the ServiceNow platform, with a focus on some of the following ITOM, ITSM , APM, and CMDB implementations. You'll work closely with cross-functional teams to design, ... **Key Responsibilities:** + Implement and configure ServiceNow modules that may include ITOM, ITSM , APM, CMDB, HAM, and SAM. + Design and deploy end-to-end solutions… more