- Georgia Systems Operations (Tucker, GA)
- …and reporting + Proficient in scripting languages (JavaScript, Python). + Experience with ITSM tools such as ServiceNow, Ivanti ITSM , etc. + Security: + ... In-depth understanding of data/program security best practices. + Experience with security tools and technologies. + Other: + Knowledge of ITIL processes and best practices. + Experience in managing third-party vendors and contracts + Experience in managing… more
- Capgemini (Atlanta, GA)
- …Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions into clear, ... transition, and operations. * 3+ years of experience in ServiceNow ITSM /CSM module configuration, administration, or business analysis. * Familiarity with other… more
- Evolent (Atlanta, GA)
- …SaaS and enterprise platforms to enable and streamline IT processes (eg, ITSM , IAM, ITAM) and business workflows, facilitating tool adoption by understanding ... Strong analytical, problem-solving, collaboration, and documentation skills + Familiarity with ITSM , IAM, CMDB systems + Experience working with audit, privacy, and… more
- Robert Half Technology (Alpharetta, GA)
- …development, advanced configuration, automation, and integration support. You'll work with ITSM and technical teams to deliver scalable ServiceNow solutions that ... integrations Strong troubleshooting and platform optimization skills Understanding of ITSM modules, CMDB structure, and platform best practices Technology Doesn't… more
- Humana (Atlanta, GA)
- …service continuity, and adherence to SLAs. + Define and implement ITIL/ ITSM frameworks for Incident, Problem, Change, Event, Access, and Knowledge Management, ... Calculator, AWS Cost Explorer, Power BI). + Strong understanding of ITIL/ ITSM principles and practical experience applying them in complex enterprise environments.… more
- Warner Bros. Discovery (East Point, GA)
- …and project work. Use of 1) AutoCad for system documentation and 2) ITSM ticketing tool to log incidents/requests. Ensure sufficient inventory of parts and ... scripting, etc) + Autocad, MS Office Suite, Visio experience + Familiarity with ITSM Service Management processes REQUIRED EDUCATION: + 2 or 4 year technical degree,… more
- WestRock Company (Atlanta, GA)
- …issues, and prioritize incidents. * Ensure all technical documentation aligns with ITSM standards and audit requirements. Leadership & Team Management * Lead and ... record in leading technical teams and managing large-scale projects. * ITSM tools (ServiceNow), disaster recovery planning, incident management. * Strong technical… more
- Rubrik (Atlanta, GA)
- …with customers' existing environments (hypervisors, storage, networking, identity, ticketing/ ITSM , SIEM, etc.). Service Industrialization & Partner Enablement + ... providers (eg, designing backup/DRaaS/cyber recovery offerings). + Familiarity with ITSM , SIEM/SOAR, and automation/orchestration tools (ServiceNow, Jira, Ansible, Terraform,… more
- Truist (Atlanta, GA)
- …Three to five years of quantitative and qualitative analysis experience using ITSM /operations data (Root Cause, Cause Codes, Incident Details) to derive themes and ... ITIL and observability/monitoring tools (eg, Splunk, Dynatrace); familiarity with ServiceNow/ ITSM and CMDB relationships. 5. Excellent communication and presentation… more
- Warner Bros. Discovery (Atlanta, GA)
- …using the ServiceNow platform. The ideal candidate will have deep expertise in in ITSM process design , strong governance acumen , and a demonstrated track record of ... service management, with a focus on service level management, service performance, and ITSM frameworks. + Proven success in defining and managing SLAs/OLAs within a… more
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