- PagerDuty (Atlanta, GA)
- …development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with ... infrastructure and security teams to meet our reliability, scalability, and compliance objectives + Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams,… more
- Robert Half Technology (Alpharetta, GA)
- …* SAP certification in SD or S/4HANA preferred * Experience with ITSM tools and Microsoft Office suite Requirements Active Directory, Dell Technologies, Computer ... Hardware, Application Support, Cisco Technologies Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.… more
- Quality Technology Services, LLC (Suwanee, GA)
- …in compliance with organizational policies. . Oversee ticket management in the ITSM system, ensuring timely resolution and proper escalation to Tier-2 support. . ... Act as the primary point of contact for Tier-1 escalations related to Enterprise IT, Business Systems Support (BSS), and ServiceNow. . Collaborate with Information Security to maintain secure configurations and enforce security policies. . Partner with… more
- Truist (Atlanta, GA)
- …evaluation of complex issue scenarios 4. Proven experience with IT service management ( ITSM ) practices and tools, such as Service Now 5. Extensive experience with ... monitoring tools, such as Dynatrace, Splunk, CloudWatch, System Center Operations Manager (SCOM) 6. Significant knowledge and hands-on experience with distributed, mainframe, public (AWS/Azure) and private cloud-based applications and architectures 7.… more
- RELX INC (Alpharetta, GA)
- …to improve workflows and reduce operational overhead Requirements + Experience with ITSM tools (eg, ServiceNow, BMC Remedy, etc.). + Expertise in incident management ... processes, problem management, root cause analysis, and post-incident reviews. + Proficient in systems administration, server architecture, and cloud environments (AWS, Azure, GCP). + Hands-on experience with monitoring tools (eg, Nagios, Prometheus, New… more
- ServiceNow, Inc. (Atlanta, GA)
- …of being a reliable, solutions-oriented team player. . Hands-on knowledge of ITSM solutions-preferably with the ServiceNow Platform and product suite. . Strategic ... influence skills, with the ability to advise stakeholders by presenting balanced options and guiding decisions on training and user adoption initiatives. . Exceptional adaptability, creativity, and dependability, demonstrated through consistent delivery of… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …_Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data ... Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to,… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / ... Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple… more
- Liberty Utilities (Gainesville, GA)
- …opportunities. + Monitor IT incident and service trends in coordination with ITSM leads + Lead contract renewals and major negotiations in partnership with ... Procurement and Finance, ensuring consistency with governance and financial objectives. + Support enforcement of service penalties or bonus clauses tied to performance + Lead the resolution of escalated vendor performance issues and coordinate root cause… more
- Ensono (Atlanta, GA)
- …project on task. The Transition Manager is not responsible for network, security, ITSM , and other aspects of Ensono's support but rather limited to the Mainframe ... systems support. **We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the… more