• Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …_Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data ... Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to,… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
    - Related Jobs
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / ... Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
    - Related Jobs
  • Mainframe Transition Manager

    Ensono (Atlanta, GA)
    …project on task. The Transition Manager is not responsible for network, security, ITSM , and other aspects of Ensono's support but rather limited to the Mainframe ... systems support. **We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the… more
    Ensono (12/04/25)
    - Related Jobs
  • Production Support Engineer III- Azure

    Truist (Atlanta, GA)
    …both on-premise and cloud environments. 4. Proficiency with IT Service Management ( ITSM ) tools such as ServiceNow, and familiarity with incident, problem, and change ... management processes. 5. Strong experience with monitoring tools such as Dynatrace, Splunk, or CloudWatch for proactive issue detection and troubleshooting. 6. Understanding of infrastructure, application technology stacks, and the software development… more
    Truist (12/04/25)
    - Related Jobs
  • Production Support Group Head - Truist Protection…

    Truist (Atlanta, GA)
    …evaluation of complex issue scenarios 4. Proven experience with IT service management ( ITSM ) practices and tools, such as Service Now 5. Extensive experience with ... monitoring tools, such as Dynatrace, Splunk, CloudWatch, System Center Operations Manager (SCOM) 6. Significant knowledge and hands-on experience with distributed, mainframe, public (AWS/Azure) and private cloud-based applications and architectures 7.… more
    Truist (11/27/25)
    - Related Jobs
  • SR Cloud Infrastructure Engineer

    Insight Global (Sandy Springs, GA)
    …at least 5 years specializing in Azure environments. * 5+ years in ITIL/ ITSM experience to establish change management governance and controls * Proven success in ... designing and managing highly available, scalable, and secure cloud architectures. * Mastery of Azure services, including App Services, API Management Gateways, Function Apps, Front Door, SQL Managed Instances, Cosmos DB, and Redis. * Hands-on experience with… more
    Insight Global (11/26/25)
    - Related Jobs
  • Full Stack Software Engineer III - V

    Georgia Systems Operations (Tucker, GA)
    …control: Git, GitHub, GitLab. + DevOps: Jenkins, Docker, Kubernetes, Terraform. + ITSM tools: ServiceNow, Ivanti. Security : + Knowledge of secure coding practices ... and tools (SSL, OAuth, JWT). + Experience with application and infrastructure security. Other : + Experience with API management, microservices architecture, and CI/CD pipelines. + Understanding of ITIL processes and enterprise architecture. Soft Skills : +… more
    Georgia Systems Operations (11/20/25)
    - Related Jobs
  • Tier 1 Initial Support Analyst

    BAE Systems (Savannah, GA)
    …customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common ... issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located… more
    BAE Systems (11/18/25)
    - Related Jobs
  • Principal Tier 2 Remote Support Analyst

    BAE Systems (Atlanta, GA)
    …for escalated incidents, document detailed resolutions, trends, and recommendations in ITSM platforms like ServiceNow, and collaborate with cross-functional teams to ... address hardware/software integrations, deployments, and compliance challenges. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located within… more
    BAE Systems (11/18/25)
    - Related Jobs
  • Staff, APM SPM Csdm Solution Architect…

    Warner Bros. Discovery (Atlanta, GA)
    …+ Ensure consistent use of CSDM across all ServiceNow modules, including ITSM , ITOM, APM, and Service Portfolio Management. **CSDM Framework Implementation and ... Management** + Lead the deployment, configuration, and ongoing optimization of CSDM within ServiceNow, ensuring it supports service management goals and enterprise architecture. + Act as a liaison between the architecture team and other IT and business units,… more
    Warner Bros. Discovery (11/16/25)
    - Related Jobs