- Hyundai Autoever America (Savannah, GA)
- …Manage assigned tasks and quickly respond to and process IT tickets using ITSM in a timely and reliable manner + Implement Windows/Linux Server/Storage Environment ... Monitoring System + Performance Monitoring and Optimization: Monitor server performance, analyze performance metrics, and proactively optimize server resources to ensure efficient and responsive operations. + Develop/test and analyze new technical solutions to… more
- Deloitte (Atlanta, GA)
- …to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage ... actively with clients to help achieve KPI's + Workday certification + Functional knowledge of ERP Financial or Supply Chain processes and systems + Advanced degree in the area of specialization Why Deloitte? Deloitte is committed to a culture of professional… more
- CompuCom (Atlanta, GA)
- …and troubleshooting, including Exchange, AD, and Intune + ServiceNow ticketing and ITSM workflow management + Asset and inventory management of onsite depot and ... remote resolution support as available + Work with remote support tools and field service operations **Skills and Qualifications** **:** + Experienced IT professional, providing comprehensive onsite desktop support across campus environments + Skilled in… more
- Ensono (Atlanta, GA)
- …- z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering IT services + IT operations management (ITOM) - ... Software that handles the tools, environment, and processes for operating such services + ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles and practices WhyEnsono (https://www.ensono.com/company/culture/)… more
- WestRock Company (Atlanta, GA)
- …or Lean methodologies (eg, PMI-ACP, CSM, SAFe SPC). * Familiarity with ITIL/ ITSM practices and enterprise portfolio governance. * Experience with ALM and reporting ... tools such as Azure DevOps, Smartsheet, or equivalent. * Proven ability to integrate Agile delivery with enterprise PMO frameworks. * Strong interpersonal skills with a passion for developing and mentoring teams. What we offer: * Corporate culture based on… more
- Cayuse Holdings (Atlanta, GA)
- …services are onboarded into SNAP and have an associated DR plan in Archer + Notify ITSM team for any potential new hardware CIs that may need to be onboarded from ... new projects + Facilitate efforts to ensure application or service availability recovery objectives are aligned to appropriate business processes (BIAs) & tier is accurately assessed and documented in SNAP & Archer + Collaborate with Technology owners on… more
- Ensono (Atlanta, GA)
- …highly available software systems. + Experience integrating with **ServiceNow** or other ITSM platforms is highly desirable. + Expertise with Ansible and other ... automation platforms is a key requirement. You'll be working closely with operations to turn AI/ML outputs to real world actions and playbooks. **Mindset & Values** + **Get Stuff Done** - You ship reliable code that drives business outcomes, not just… more
- Truist (Atlanta, GA)
- …engineering or related technical roles. 3. Experience with IT Service Management ( ITSM ) tools such as ServiceNow with solid understanding of incident, problem, and ... change management processes. 4. Proficiency in using monitoring tools like Splunk, Dynatrace, or CloudWatch to detect and resolve system performance issues. 5. Strong analytical and problem-solving skills, with the ability to assist in root cause analysis and… more
- Hyundai Autoever America (Savannah, GA)
- …Manage assigned tasks and quickly respond to and process Linux/Windows helpdesk tickets using ITSM in a timely and reliable manner. + Support Help Desk personnel and ... Administrators as required, building desktop PC and laptop OS images. + Monitor/Resolve both Linux/Windows server performance, health, and security issues + Develop/test and analyze new technical solutions to problems. + Install, maintain, and configure… more
- Ensono (Atlanta, GA)
- …respond quickly and effectively to support requests from multiple clients . Follow ITSM change control procedures . Self-motivated and able to work independently. . ... Demonstrated ability to respond quickly and effectively to support requests from multiple clients . Must be able to multi-task and work under short deadlines and in high pressure situations. . Ability to work as part of a team, as well as independently.… more