- Humana (Austin, TX)
- …service continuity, and adherence to SLAs. + Define and implement ITIL/ ITSM frameworks for Incident, Problem, Change, Event, Access, and Knowledge Management, ... Calculator, AWS Cost Explorer, Power BI). + Strong understanding of ITIL/ ITSM principles and practical experience applying them in complex enterprise environments.… more
- NTT DATA North America (Austin, TX)
- …best practices (IAM, network security, data encryption, etc.) Expert in ServiceNow ITSM Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability. Strong ... in scripting languages (Python, Bash, PowerShell, etc.). Expert in ServiceNow ITSM Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability. Strong… more
- NTT DATA North America (Austin, TX)
- …best practices (IAM, network security, data encryption, etc.) + Expert in ServiceNow ITSM + Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability. + ... in scripting languages (Python, Bash, PowerShell, etc.). + Expert in ServiceNow ITSM + Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability. +… more
- L3Harris (Greenville, TX)
- …+ Accurately log all helpdesk interactions and track user requests within the ITSM ticket system. + Monitor and track specific program info using designated ... Office 2016 and O365 suite Preferred Additional Skills: + Familiarity with ITSM ticketing systems (ex. ServiceNow, Remedy). + Experience in monitoring systems and… more
- Rubrik (Austin, TX)
- …with customers' existing environments (hypervisors, storage, networking, identity, ticketing/ ITSM , SIEM, etc.). Service Industrialization & Partner Enablement + ... providers (eg, designing backup/DRaaS/cyber recovery offerings). + Familiarity with ITSM , SIEM/SOAR, and automation/orchestration tools (ServiceNow, Jira, Ansible, Terraform,… more
- Deloitte (Dallas, TX)
- …industry experience + 4+ years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 full life cycle ServiceNow ITSM ... implementations + A minimum of 2 ServiceNow upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release Management + RCA + Experience in ITIL Framework + 3+ years'… more
- PNC (Dallas, TX)
- …automation concepts and modern workplace technologies Exposure to ServiceNow or similar ITSM tools PNC will not provide sponsorship for employment visas or ... Support, Machine Learning, Risk Assessments, ServiceNow IT Service Management ( ITSM ), Technical Knowledge **Competencies** Application Delivery Process, Consulting, Effectiveness… more
- NTT DATA North America (TX)
- …priorities. - Conduct business value assessments and recommend adoption strategies across ITSM , ITOM, ITAM. * ITAM - Software Asset Management / Hardware Asset ... technical solutions. Mandatory Certifications by Level -ServiceNow certifications CSA, CAD, CIS-( ITSM ITOM ITAM HAM/SAM DISCOVERY) [2 or more], and ITIL Foundation… more
- NTT America, Inc. (Plano, TX)
- …and Perl for automation and system management. Proficient in using ServiceNow ITSM for incident, change, and problem management. Strong understanding of Linux-based ... backup strategies, disaster recovery planning, and high-availability configurations (eg, Pacemaker, DRBD). Familiar with security tools and practices including SELinux, iptables, auditd, and fail2ban. Experience with vulnerability assessment and patch… more
- NTT America, Inc. (Plano, TX)
- …in scripting languages (Python, Bash, PowerShell, etc.). Expert in ServiceNow ITSM Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability. Strong ... expertise in multi-cloud disaster recovery. Familiarity in AppGate SDP, Qualys TotalCloud, Qualys Patch Management, Qualys CSAM, CrowdStrike, Palo Alto NGFW, etc. Ability to analyze logs and monitor performance using native tools (CloudWatch, Azure Monitor,… more