- American Airlines (Dallas, TX)
- …maintaining cost-effectiveness + Drive digital transformation initiatives related to ITSM , automation, and operational enhancements + Manage IT vendor relationships, ... regulatory compliance, and risk management + Knowledge of IT service management ( ITSM ) and application support + Hands-on experience with cybersecurity tools, IT… more
- Peraton (San Antonio, TX)
- …are impacting the delivery of healthcare globally. Using Government provided ITSM support tools (currently ServiceNow), knowledge bases, and ITIL based processes, ... management. + Excellent verbal and written skills + Proven experience with ServiceNow ITSM + Proven knowledge of ITILv4 practices + Proven problem coordination and… more
- Cisco (TX)
- …IT and SNOW's customers **Qualifications:** + 12+ years of overall IT and ITSM experience + 8+ years' experience developing on the ServiceNow platform + Experience ... Implementation Specialist certification in one of the OOTB ServiceNow modules ( ITSM , ITBM, ITOM, etc.) + ServiceNow Certified Application Developer certification +… more
- Capgemini (Houston, TX)
- …in the ServiceNow IT Workflow solutions as well as the following specialties: * ITSM Tech Debt & Remediation Data Foundations * ITOM * CMBD/CSDM * Process ... root cause rather than just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit * Listens and ensures… more
- ServiceNow, Inc. (Addison, TX)
- …the enterprise platform strategy, architecture, and innovation roadmap for the ServiceNow modules ( ITSM , ITOM, ITAM, SPM, App Engine, IRM . This person must bring ... Orchestration** + Provide end-to-end architectural guidance across all ServiceNow modules ( ITSM , ITOM, ITAM, SPM, App Engine etc.). + Design for resilience,… more
- Sysco (Houston, TX)
- …TalkDesk, Service Desk or similar environment + Experience with TalkDesk, ServiceNow ITSM usage and workflows + Exceptional customer support and interpersonal skills ... architecture and supporting tools **Licenses/Certifications Required:** + IT Service Management ( ITSM v3) or ITIL Certification preferred + AWS certifications a plus… more
- ManpowerGroup (TX)
- …APIs, and ServiceNow development frameworks. + Strong experience with ServiceNow ITSM suite and implementation/customization of ITAM/ ITSM modules. + Current ... certifications with ServiceNow (highly preferred). **What's in it for me?** + Opportunity to work in a fully remote environment. + Competitive salary with a yearly bonus structure. + Engage in challenging projects that promote professional growth. +… more
- Capgemini (Dallas, TX)
- …Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions into clear, ... transition, and operations. * 3 years of experience in ServiceNow ITSM /CSM module configuration, administration, or business analysis. * Familiarity with other… more
- NTT DATA North America (Irving, TX)
- …applications, integrations, and enterprise-level deployments. + In-depth experience with ServiceNow ITSM , ITOM, ITAM, and other ServiceNow modules (eg, IRM, VR, ... and the ability to think strategically. **Minimum /Required Qualification:** + 10+ years of ITSM and 8+ years of experience in ServiceNow. \# LI-CONF About NTT DATA:… more
- L3Harris (Greenville, TX)
- …+ Accurately log all helpdesk interactions and track user requests within the ITSM ticket system. + Monitor and track specific program info using designated ... Office 2016 and O365 suite Preferred Additional Skills: + Familiarity with ITSM ticketing systems (ex. ServiceNow, Remedy). + Experience in monitoring systems and… more