- Health Care Service Corporation (Richardson, TX)
- …Technology experience. * Knowledge of ITIL v3 framework * Knowledge of ITSM systems Knowledge of all Infrastructure technologies, including monitoring and event ... management technologies** Experience with monitoring and logging tools such as Dynatrace, Splunk, Prometheus, or Grafana** * Experience with Compute, DBMS, Storage, Middleware, including Server, OS, Virtualization, and Container technologies * Excellent… more
- PNC (Dallas, TX)
- …Thinking, IT Environment, IT Incident Management, IT Service Management ( ITSM ), IT Standards, Procedures & Policies, Packaged Application Integration, Software ... Reliability Management, System Development Life Cycle, Technical Troubleshooting **Work Experience** Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable… more
- Deloitte (Austin, TX)
- …least one ServiceNow Certified Implementation Specialist (CIS) certification in a major module such as ITSM , CSM, HRSD, or APM. + Must be a US Citizen + Must be ... legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Other: + Ability to travel 10%, on average, based on the work you do and products you build. + Nashville/Hermitage Preferred Location… more
- US Bank (Irving, TX)
- …of related experience **Preferred Skills/Experience** + Proficient understanding of ITSM and AGILE methodologies + Customer-facing support or experience working ... with APIs from either a technical standpoint, such as support, testing, or development with experience using REACT.js, Python, Node.js, or C# + Experience working with logs and analyzing http status codes via logging tools such as Kibana or Splunk + Experience… more
- CVS Health (Austin, TX)
- …Certified System Administrator (CSA) and/or ServiceNow Certified Implementation Specialist in ITSM or Knowledge Management + Content architecture and taxonomy design ... skills - experience organizing large knowledge bases, defining taxonomies, metadata standards, and ensuring content is structured for easy retrieval + Exceptional communication and change leadership abilities - capable of evangelizing KM best practices,… more
- United Airlines (Houston, TX)
- …satisfaction. Works to integrate Field Services with other IT service management ( ITSM ) modules as well as SAM and HAM capabilities. **Key responsibilities** . ... Configure, and implement all aspects of the ServiceNow FSM module including developing and automating workflows using ServiceNow's Flow Designer, business rules, script includes, and other tools. . Customize and enhance the FSM Agent experience and build and… more
- Guidehouse (San Antonio, TX)
- …controls + Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as App Engine and Scoped Apps + Experience with Software Development ... Lifecycle methodologies, deliverables, and controls + Well-rounded technology consulting experience desired, to include the ability to define requirements, lead client meetings, facilitate UAT, and conduct training + Experience working in an Agile environment… more
- Guidehouse (San Antonio, TX)
- …with Guidehouse. + Experience in ServiceNow Modules such as HRSD, GRC, SPM, and ITSM , as well as with App Engine and Scoped Apps. + Experience with scripting ... (JavaScript, Glide, AngularJS), Flow Designer, and Integration Hub. + Experience with Software Development Lifecycle methodologies, deliverables, and controls. + Strong analytical, problem-solving skills. + Ability to work effectively in a team environment. +… more
- Citigroup (Irving, TX)
- …and Reporting:** Integrate inventory data with existing IT Service Management ( ITSM ), Configuration Management Database (CMDB), and reporting tools. Develop custom ... reports and dashboards to provide actionable insights into cloud resource utilization, costs, and compliance status. + **Compliance and Governance:** Collaborate with security, audit, and compliance teams to define and enforce cloud governance policies.… more
- PagerDuty (Austin, TX)
- …development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with ... infrastructure and security teams to meet our reliability, scalability, and compliance objectives + Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams,… more
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