- Citigroup (Irving, TX)
- …Integrate AI agents seamlessly into existing database ecosystems, monitoring tools, ITSM platforms, and CI/CD pipelines. + **Research & Innovation:** Stay abreast ... of the latest advancements in AI, machine learning, deep learning, and database technologies, evaluating and proposing new solutions to enhance database manageability and efficiency. + **Documentation & Knowledge Transfer:** Create comprehensive documentation… more
- Huntington National Bank (Addison, TX)
- …of the ServiceNow platform in the following areas IT Service Management ( ITSM ), Customer Service Management (CSM), Intelligent Apps, HR Service Delivery, Security ... Operations, Governance, Risk & Compliance (GRC) or Integrated Risk Management (IRM), Software Asset Management (SAM), Financial Services Operations (FSO), IT Business Management (ITBM), and IT Operations Management (ITOM) + Familiarity with the User Experience… more
- Academy Sports + Outdoors (Katy, TX)
- …MCSA, CCENT, A+ Certification, Network+, MSDST Certification(s) preferred + ITIL/ ITSM training and certification preferred Work Experiences + 3+ years ... prior systems support experience, which includes extensive hands-on troubleshooting of hardware and software issues + Experience with current Windows operating systems required + Experience with incident management, problem management, and request fulfillment… more
- ServiceNow, Inc. (Addison, TX)
- …Certified Technical Architect (required or must achieve in first year) + Certified ITSM , ITOM **Work Personas** We approach our distributed world of work with ... flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here… more
- Insight Global (Plano, TX)
- …system monitoring, patch deployment, etc - Experience with ITIL framework and ITSM processes (incident, change, problem management) - Experience with Service Now - ... Strong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectively null We are a company committed to creating diverse and inclusive environments where people can… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …ticketing systems and customer relationship management (CRM) software - ServiceNow ITSM preferred. * Experience with cloud infrastructure-based IT systems, with a ... preference for Google Cloud and Kubernetes. * Experience with DevSecOps concepts and practices. * Excellent troubleshooting and problem-solving skills. * Strong communication and interpersonal skills. * Ability to pass a clearance to access Sensitive… more
- Kyndryl (Dallas, TX)
- …**End-user network connectivity** diagnostics + Experience using **ServiceNow** or similar ITSM tools. + Strong interpersonal and communication skills; must be ... comfortable working face-to-face with end users. **Preferred Qualifications:** + Experience working in a **manufacturing environment** is a plus. **Important Notes:** + As part of our client's onboarding requirements, successful candidates must pass a… more
- EPAM Systems (Austin, TX)
- …Servant Leader and employee advocate with a strong ServiceNow track record in ITSM /ITOM + Strategic thinker with a comprehensive vision of the ServiceNow platform ... and delivery in alignment with organizational goals; sound ability to understand & translate highly technical information into straightforward concepts + Strong cross-functional capabilities that drive reciprocating value between delivery teams and enterprise… more
- Capgemini (Houston, TX)
- …root cause rather than just symptoms * Competent in use and understanding of ITSM processes & systems for client and Capgemini benefit * Listens and ensures ... understanding of the client requirements to be able to support the design of appropriate solutions * Works with peer team to develop and promote solution * Displays a basic and developing understanding of Capgemini, the way we do business and the technologies… more
- TEKsystems (Coppell, TX)
- …or problem-solving, such as Epic/Michart applications, A+, Network+, Security+, ITIL/ ITSM v3 Foundations, HDI KCS Foundations, Lean Thinking/Toyota Production ... System, Agile, or similar. Knowledge of UM policies, procedures, and tools. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of… more