- Insight Global (Plano, TX)
- …practices Prior experience working in an infrastructure/IT Operations organization ( ITSM , Capacity Management, Storage, etc.) Experience in Azure cloud preferred; ... will accept expertise in alternate cloud provider Able to manage teams in dispersed geographic locations Excellent written and oral communication Proactive in approach Proficient in ADO and MS Office Suite CSM or SSM required PMP null We are a company… more
- Robert Half Technology (Dallas, TX)
- …environments. * Proficiency in tools and technologies like Active Directory, ITSM , and Service Desk Management. * Effective communication and collaboration skills ... to work across multiple departments. Technology Doesn't Change the World, People Do.(R) Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer… more
- Eliassen Group (Frisco, TX)
- …& scripting experience ( **Bash and/or Python** ) + Familiarity with ** ITSM or Agile** team workflows + Confident handling **technical support tickets** and ... end-user communication + Excellent documentation, ownership mindset, and cross-functional collaboration skills + Comfortable operating in **fast-moving, highly technical environments** **Bonus Experience:** + Atlassian migrations or hybrid environment support… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …the incident to the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin ... client hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). + Using BPA and industry standards, follow complex procedures, updating procedures as necessary. + Understand the IT working environment sufficiently to explain technical… more
- Capgemini (Houston, TX)
- …+ Lead the solution design and architecture of complex ServiceNow implementations across ITOM, ITSM , HAM, SAM, CSM, and other modules. + Respond to RFPs, ROMs, and ... Opportunities. + Draft comprehensive solution proposals to include scope, timelines, approach and methodologies, future solution architecture, and prepare cost estimates using a hybrid onshore and offshore delivery model. + Draft Statement of Works (SOWs)… more
- ServiceNow, Inc. (Austin, TX)
- …+ Prior experience implementing **search in enterprise ecosystems** , such as ITSM , HR, Security, or Customer Support domains. + Experience with **vector database ... performance optimization** (eg, ANN algorithms like HNSW, IVF). + Familiarity with **observability and metrics for search quality** . + Contributions to **open-source search projects** #DTjobs **Work Personas** We approach our distributed world of work with… more
- NTT DATA North America (Irving, TX)
- …custom applications, integrations, and enterprise-level deployments. In-depth experience with ServiceNow ITSM , ITOM, ITAM, and other ServiceNow modules (eg, IRM, VR, ... HRSD, CSM, SecOps, etc.). Experience leading cross-functional teams and managing multiple stakeholders during the design and implementation of ServiceNow solutions. Technical Skills: Expertise in ServiceNow platform architecture, custom development, and… more
- RTX Corporation (Houston, TX)
- …8+ years related work experience and a strong knowledge on the core ITSM platform, platform security and integrations + Experience with full cycle implementation in ... ServiceNow primarily on HRSD with experience in integrating ServiceNow with third-party software using REST/SOAP including scripted web services, servers + Experience in Service Portal and building custom widgets using Angular JS and in implementing and… more
- Ensono (Houston, TX)
- …a schedule that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures We want all new Associates to succeed in ... their roles at Ensono.That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.… more
- PNC (Farmers Branch, TX)
- …* Strong incident and change management background (ITIL preferred) * Experience with ITSM tools like ServiceNow Key Responsibilities * Lead the Backup and Storage ... Operations team supporting 24/7 production environments * Own the end-to-end backup and recovery strategy leveraging Cohesity and Avamar platforms * Manage enterprise storage infrastructure with a primary focus on Pure Storage (FlashArray, FlashBlade) *… more