- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more
- Xcelerate Solutions (Vienna, VA)
- Junior Intelligence Analyst Vienna, VA & Cla rksburg, WV Clearance TS Description Come join our award-winning organization and work with the most talented and ... system, an ISO 27001 certified information security management system, an ISO 20000-1 ITSM system, and delivery processes assessed at CMMI(R) SVC Level 3, Xcelerate… more
- General Dynamics Information Technology (Fairfax, VA)
- …IT practices, service management, governance frameworks, and industry standards (ie, ITIL, ITSM , COBIT, ISO). + Proficiency in business tools, such as, Word, Excel, ... Power-Point, Visio, SharePoint, Teams, etc. + Excellent written and verbal skills. + Ability to work independently and as part of a larger team. + Ability to analyze complex data and present findings in a clear and easily understood manner. + Ability to… more
- BAE Systems (Sterling, VA)
- …experience in knowledge management, content curation, or technical writing within an ITSM environment + 3 years of hands-on experience with ServiceNow, including ... Administrator (CSA) and Certified Implementation Specialist - IT Service Management (CIS- ITSM ) or Knowledge Management (CIS-KM) + Experience supporting US government… more
- CACI International (Chantilly, VA)
- …triage and resolution. Create and manage support tickets in a web-based ITSM /CRM platform while actively troubleshooting and communicating with end users. Perform ... such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office Specialist certification or demonstrable proficiency… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …10 Secure Host Baseline (SHB) and DoD STIG implementation + Experience with ITSM platforms and enterprise ticketing tools + Previous involvement in change control or ... Adequate visual acuity and manual dexterity for meeting the requirements of the Systems Analyst discipline. HII is more than a job - it's an opportunity to build… more