• Network Incident Management Quality Assurance…

    CACI International (Sterling, VA)
    Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident… more
    CACI International (07/24/25)
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  • CMDB Data Configuration Analyst

    CACI International (Chantilly, VA)
    CMDB Data Configuration Analyst Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... the CMDB data model and ensure it aligns with business and IT requirements. + Perform regular data audits...to integrate CMDB data with other IT service management ( ITSM ) processes, such as incident management, problem management, change… more
    CACI International (07/08/25)
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  • Capacity Management Scheduling Analyst

    University of Virginia (Charlottesville, VA)
    …of scheduling templates for all outpatient departments. The role of the scheduling analyst is to recognize and support the templates and fundamentally understand the ... availability, provider productivity, and clinic workflow. Responsible for responding to ITSM ticket submissions in a timely manner and fully researching the… more
    University of Virginia (08/13/25)
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  • Service Performance Management Analyst

    CACI International (Chantilly, VA)
    …Problem, Knowledge, Change, Configuration, and Release processes. As a Performance Management Analyst , you will: + Understand the customer's business and the ... Service Performance Management Analyst Job Category: Information Technology Time Type: Full...and identify trends which indicate risk in achieving customer's business and strategic objectives + Optimize performance of services,… more
    CACI International (07/30/25)
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  • NCIS Help Desk Analyst Tier I | Active Top…

    General Dynamics Information Technology (Quantico, VA)
    …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means connecting ... how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology Development division...Help Desk environment + Experience with Remedy or other ITSM tools + **Required Certifications:** Security+ CE + **Education:**… more
    General Dynamics Information Technology (08/15/25)
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  • Reporting Analyst

    Dollar Tree (Chesapeake, VA)
    …& Responsibilities** **Job Title** Reporting and Problem Management Analyst **Department:** Information Technology **Division:** IT Operations **Reports To** ... (Job Purpose)** The Enterprise Contact Center Reporting and Problem Management Analyst will collaborate with the team, collecting, analyzing, and interpreting data… more
    Dollar Tree (08/30/25)
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  • Inventory Management Refresh Analyst

    Leidos (Arlington, VA)
    **Description** **Leidos currently has an opportunity for an** **Inventory Management Refresh Analyst ** **at The Pentagon, supporting its contract with the A** **ir ... candidate will be a PNT Field Operations Technical Refresh Analyst team member for all support areas, assisting the...clearance or higher.** **Preferred Qualifications** + Experience with an ITSM platform, specifically BMC Remedy or Service Now +… more
    Leidos (09/04/25)
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  • Senior Information Technology Service Health…

    The Boeing Company (Arlington, VA)
    …Boeing Company is currently seeking a **Senior** **Information Technology Service Health Analyst ** to join the team in **Arlington, VA; Berkeley, MO;** or **Seattle, ... are seeking a Senior Information Technology (IT) Service Health Analyst to join our Technology Governance and Optimization team....systems and processes + 5+ years of experience of ITSM , ITIL principles and processes + 3+ years of… more
    The Boeing Company (08/30/25)
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  • Network Knowledge Management Quality Assurance…

    CACI International (Springfield, VA)
    Network Knowledge Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking an experienced ITIL Network Knowledge Management Quality Assurance Analyst to join our IT service management team. The...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
    CACI International (07/26/25)
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  • Network Availability Quality Assurance…

    CACI International (Springfield, VA)
    Network Availability Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability,...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
    CACI International (07/26/25)
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