• ITIL Process Analyst , CMDB Focus,…

    TECO Energy (Ybor City, FL)
    …of these locations. TITLE: Information Technology Infrastructure Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management ... Operations POSITION CONCEPT The Information Technology Infrastructure Library (ITIL) Process Analyst Sr is responsible for IT Service Transition and Operation… more
    TECO Energy (08/07/25)
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  • Application Systems Analyst II Development…

    RES (Tallahassee, FL)
    …systems. + Manage application lifecycles through an IT Service Management ( ITSM ) framework, ensuring structured deployment, change control, and incident ... and the perspectives you bring. **Summary:** The Application Systems Analyst II - Development & Construction plays a key...resolution. Track all activity in the ITSM platform to monitor KPIs, identify trends, and recommend… more
    RES (07/30/25)
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  • Senior Configuration Management Systems…

    GovCIO (Doral, FL)
    …of configuration management best practices across the organization + Collaborate with other ITSM Teams, such as Incident, Problem, and Change Management, to ... GovCIO is seeking a motivated, career and customer-oriented Configuration Management Systems Analyst III (Senior) to join our team in Doral, FL. **Responsibilities**… more
    GovCIO (07/24/25)
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  • Sr Analyst , Contact Center Technology

    Evolent (Tallahassee, FL)
    …Stay for the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst , Contact Center Technology plays a pivotal role in supporting, enhancing, and ... incidents, ensuring proper prioritization and timely resolution per Evolent's IT Change Management and Incident Management processes. * Performance & Optimization:… more
    Evolent (08/08/25)
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  • Senior Configuration Management Analyst

    ManTech (Doral, FL)
    …to streamline and optimize configuration management processes. + Collaborates with other ITSM Teams (Incident, Problem, Change Management) to ensure seamless ... **MANTECH** seeks a motivated, career and customer-oriented **Senior** **Configuration Management Analyst ** to join our team in **Doral, FL** . **Responsibilities… more
    ManTech (07/10/25)
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  • Applications Support Senior Analyst

    Citigroup (Tampa, FL)
    …financial services industry. Five (5) years of experience must include: Using ITSM to define processes including Change Excellence, Production Readiness, Service ... Citibank, NA seeks an Applications Support Senior Analyst for its Tampa, FL location. Duties: Provide technical and business support for users of Citi Applications… more
    Citigroup (07/22/25)
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  • Senior Queue Manager

    ManTech (Doral, FL)
    …and manages ITSM incidents, requests, and inquiries, providing full ITSM support across Incident, Problem, Change , Release, and Configuration Management. ... years of experience with service delivery operations as a collector, processor, analyst , or reporter of ITSM incidents. + Experience with ITSM tools such as… more
    ManTech (06/26/25)
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  • Business Process Consultant - ServiceNow

    SHI (Tallahassee, FL)
    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud ... ServiceNow investment. We are seeking an experienced Business Process Analyst to join our growing team. In this role,...in effective communication. + Adaptability: Can lead others through change , help teams adapt to new directions, and create… more
    SHI (06/11/25)
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