- Bank of America (Kennesaw, GA)
- ServiceNow Knowledge Process Analyst Chandler, Arizona;Richmond, Virginia; Plano, Texas; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chandler/ServiceNow-Knowledge-Process- Analyst \_25033152) **Job Description:** At Bank of America, we are… more
- RES (Atlanta, GA)
- …systems. + Manage application lifecycles through an IT Service Management ( ITSM ) framework, ensuring structured deployment, change control, and incident ... and the perspectives you bring. **Summary:** The Application Systems Analyst II - Development & Construction plays a key...resolution. Track all activity in the ITSM platform to monitor KPIs, identify trends, and recommend… more
- Georgia Systems Operations (Tucker, GA)
- …Bonus, PTO, and Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical ... Enterprise applications will evolve throughout the years as business and IT support needs change . Desired is a candidate with an ability to listen to customer needs… more
- Georgia Systems Operations (Tucker, GA)
- …Bonus, PTO, and Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical ... Enterprise applications will evolve throughout the years as business and IT support needs change . Desired is a candidate with an ability to listen to customer needs… more
- UNUM (Dunwoody, GA)
- …about what's next. Join us. **General Summary:** We're looking for a skilled Support Analyst to join our team and help deliver reliable IT and AV services that ... for someone who thrives in a dynamic, fast-paced environment. A Senior Operations Support Analyst is expected to be proficient in more than one of the following… more
- Truist (Atlanta, GA)
- …Strategic Communication: The ability to build a compelling case and influence change , turning your analysis into funded, prioritized action. * Framework Familiarity: ... A solid understanding of ITIL principles (Incident, Problem, Change Management) and root cause analysis methodologies (eg, 5 Whys, Fishbone). * Experience with … more
- WTW (Atlanta, GA)
- …XDR, Microsoft Defender for Cloud, Microsoft Intune, etc. + Solid understanding of ITSM and change control processes. + Understanding log management, SIEM tools, ... Identity Fundamentals ( **SC-900** ) + Microsoft Certified: Security Operations Analyst Associate ( **SC-200** ) + Certified Information Systems Security… more