- Toyota (Plano, TX)
- …The TFS Banking and Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated ... financial services environment. The IT Governance Analyst ( ITSM ) will have deep experience in...ensuring service quality and operational efficiency across Incident, Problem, Change Enablement, and Service Request Management. + Lead Service… more
- PenFed Credit Union (San Antonio, TX)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... primary purpose of this job is to coordinate the change , Incident and problem management processes and procedures so...that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems… more
- Bank of America (Plano, TX)
- ServiceNow Knowledge Process Analyst Chandler, Arizona;Richmond, Virginia; Plano, Texas; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chandler/ServiceNow-Knowledge-Process- Analyst \_25033152) **Job Description:** At Bank of America, we are… more
- RES (Austin, TX)
- …systems. + Manage application lifecycles through an IT Service Management ( ITSM ) framework, ensuring structured deployment, change control, and incident ... and the perspectives you bring. **Summary:** The Application Systems Analyst II - Development & Construction plays a key...resolution. Track all activity in the ITSM platform to monitor KPIs, identify trends, and recommend… more
- Evolent (Austin, TX)
- …Stay for the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst , Contact Center Technology plays a pivotal role in supporting, enhancing, and ... incidents, ensuring proper prioritization and timely resolution per Evolent's IT Change Management and Incident Management processes. * Performance & Optimization:… more
- Marathon Petroleum Corporation (Houston, TX)
- …team under Commercial IT is seeking a dedicated and detail-oriented Business System Analyst (BSA). This role is pivotal in maintaining our high standards of ... mentors and helps improve the team's abilities around all IT Service Management ( ITSM ) disciplines deployed. + Leads the development, execution, and creation of the… more
- ERCOT (Taylor, TX)
- …such as Ansible, Terraform, or Puppet preferred + Integrated CI/CD pipelines with change approval workflows in ITSM platforms like ServiceNow to ensure ... system integrity, and risk mitigation. Plans, directs and coordinates release and change activities. Coordinates within the department, business units and with the… more
- SHI (Austin, TX)
- **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud ... ServiceNow investment. We are seeking an experienced Business Process Analyst to join our growing team. In this role,...in effective communication. + Adaptability: Can lead others through change , help teams adapt to new directions, and create… more