- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst ...ITSM process teams to ensure proper integration of incident management with related processes. + Support… more
- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5...for the ecosystem. + Assist the lead in the management of requirements for the ITSM SLM… more
- CACI International (Springfield, VA)
- …incidents and changes + Support continuous improvement initiatives within the incident management function. **Qualifications:** + Bachelor's degree in Computer ... Network Knowledge Management Quality Assurance Analyst Job Category:...work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL… more
- Virtual Service Operations (Lorton, VA)
- …cloud networking concepts, including Azure Networking. + Familiarity with IT service management ( ITSM ) processes. Requirements + Must be within driving distance ... NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are...+ Maintain accurate network documentation, including diagrams, configurations, and incident reports. + Provide technical guidance and mentorship to… more
- CACI International (Chantilly, VA)
- …and platforms (including Windows and Linux). You will be responsible for incident triage, ticket creation in a web-based CRM, initial troubleshooting, and escalation ... and resolution. + Create and manage support tickets in a web-based ITSM /CRM platform while actively troubleshooting and communicating with end users. + Perform… more