- Perdue Farms, Inc. (Salisbury, MD)
- …the following skills/experience + Minimum 3 years' experience working as an information technology professional. + Knowledge of customer service practices, ... Service One for reporting/tracking all issues enterprise-wide, for Perdue, is Halo ITSM . This position will be responsible for defining, measuring and training… more
- RES (Annapolis, MD)
- …and supported throughout the lifecycle. **Qualifications:** + Bachelor's degree in information technology , construction management, business administration, or a ... with enterprise tools such as Procore, ArcGIS, and other Development & Construction technology platforms. + Serve as a liaison between IT, business stakeholders, and… more
- CVS Health (Annapolis, MD)
- …microservices is a plus. **Education** A Bachelor's degree in Computer Science, Information Technology , a related field, or equivalent practical experience is ... each and every day. **Position Summary** **Role Description:** The IT Service Management ( ITSM ) group is seeking a highly skilled and passionate individual to play a… more
- Verint Systems, Inc. (Annapolis, MD)
- …uptime, customer satisfaction, and operational efficiency. This role blends traditional ITSM practices with modern SRE and DevOps principles. You'll lead blameless ... analysis, and resolution. **Minimum Requirements:** + 5 years experience in ITSM , SRE or DevOps environments + Excellent communication skills, including… more
- Eliassen Group (Annapolis, MD)
- …integrity; identify gaps and recommend remediation plans. + Collaborate with infrastructure , application, and service management teams to align CMDB with business ... and enforce CMDB policies, standards, and best practices. + Support integration with ITSM tools (eg, ServiceNow) and discovery tools. + Provide guidance on CI… more
- Link Solutions Inc (Adelphi, MD)
- …Project, Jira). Preferred: + Experience with incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a ... ( ITSM ) platforms (eg, ServiceNow, SharePoint). + Familiarity with ITIL -based service delivery models and continuous improvement practices. + Proficiency with… more
- ManTech (Annapolis Junction, MD)
- …devices (IPTV, Conference rooms of varying sizes and complexities) and network infrastructure to ensure stable, reliable, secure, and efficient AVMM operations. + ... greater competency + Experience with service management knowledge in key ITSM processes including incident management, problem management, change management, service… more
- Cognizant (Annapolis, MD)
- …in IT operations and service delivery. **Qualifications:** . Bachelor s degree in information technology , or related field . FedRAMP Certified and awareness of ... modules, and capabilities. . Strong understanding of IT Service Management ( ITSM ), IT Operations Management and IT Asset Management processes and frameworks… more
- Marriott (Bethesda, MD)
- **Additional Information ** **Job Number** 25088524 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, ... security compliance tools, to determine control implementation status. Routinely process ITSM Release and Security Engagement Tasks to document justification for all… more