- Toyota (Plano, TX)
- … Information Technology , or related field. + 5+ years of ITSM experience, with 3+ years managing ITIL -aligned service operations in financial services. ... excellence. Key Responsibilities: Strategic ITSM Leadership: + Develop and execute the ITSM strategy in alignment with business goals, ITIL v4 practices, and… more
- PenFed Credit Union (San Antonio, TX)
- …+ Proficient in Change Management, Problem Management, and Incident Management in an ITIL environment is preferred. + Experience utilizing ITSM Tools to manage ... it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. The… more
- Teleperformance USA (TX)
- **Category :** ** Information Technology ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... and concerns promptly.** **Qualifications** + **Bachelor's degree in Computer Science, Information Technology , Business Administration, or a related field, or… more
- PenFed Credit Union (San Antonio, TX)
- …about being a part of the PenFed family. PenFed is hiring a (Hybrid) Director, ITSM at our Tysons, Virginia or San Antonio, Texas location. The primary purpose of ... of IT services in a dynamic, high availability environment. The Director, ITSM will ensure that incidents, problems and changes are managed effectively, minimizing… more
- SHI (Austin, TX)
- …needs into user stories and manage a product backlog. + Solid understanding of ITIL and ITSM best practices. + Experience with full lifecycle ServiceNow ... International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're...Ability to travel 10% **Preferred Certifications:** + **ServiceNow CIS** ( ITSM , ITOM, or GRC) + ** ITIL 4… more
- SHI (Austin, TX)
- …Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're proud to be a ... you and your family.** + **World-class facilities and the technology you need to thrive - in our offices...comprehensive experience in system administration, development, and implementation of ITSM , ITAM, and ITOM modules. This role requires a… more
- SHI (Austin, TX)
- …is to become a trusted advisor to the customer on Business alignment with ITAM, ITSM , and ITIL frameworks and how to implement them along with determining best ... a deeper business-related approach about the alignment of ITAM, ITSM and ITIL frameworks the customers' requirement...+ Collaborate with customers to solicit, collect, and analyze information about customers' ITAM and ITSM environments… more
- Insight Global (Irving, TX)
- …the IT Manager to ensure seamless integration of service delivery with infrastructure operations and technology deployments. * Coordinate onboarding, support ... processes, and change management activities across infrastructure and platform services to ensure smooth transitions and...perspective: SLAs, KPIs, SOWs, etc. * Strong Knowledge of ITIL processes and ITSM tools. * Familiarity… more
- Leidos (San Antonio, TX)
- …Active ServiceNow Professional Implementer Certification. + Demonstrated proficiency with ServiceNow ITSM modules including CMDB. + ITIL v4 Foundation ... Team Leadership: Lead, mentor, and develop a team of ITSM staff, fostering a culture of collaboration and continuous...and s** **trong knowledge of ServiceNow; including knowledge of ITSM and its capabilities as well as related modules.**… more
- SHI (Austin, TX)
- …Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're proud to be a ... you and your family.** + **World-class facilities and the technology you need to thrive - in our offices...is critical to delivering scalable, enterprise-grade solutions that support ITSM , ITOM, ITAM, and other key modules. The Senior… more