- Capgemini (Houston, TX)
- …in the ServiceNow IT Workflow solutions as well as the following specialties: * ITSM Tech Debt & Remediation Data Foundations * ITOM * CMBD/CSDM * Process ... experience working with ServiceNow IT Workflow solutions on the ServiceNow platform * ITIL V4 Foundation or above (or willingness to obtain it) * Experience… more
- Sysco (Houston, TX)
- …architecture and supporting tools **Licenses/Certifications Required:** + IT Service Management ( ITSM v3) or ITIL Certification preferred + AWS certifications ... associates and internal customers 24x7x365. + Documents all relative case information in ServiceNow to include troubleshooting steps, business/customer impact, and… more
- Verint Systems, Inc. (Austin, TX)
- …uptime, customer satisfaction, and operational efficiency. This role blends traditional ITSM practices with modern SRE and DevOps principles. You'll lead blameless ... analysis, and resolution. **Minimum Requirements:** + 5 years experience in ITSM , SRE or DevOps environments + Excellent communication skills, including… more
- Capgemini (Dallas, TX)
- …1 years' experience working with GRC IRM solutions on the ServiceNow platform * ITIL V4 Foundation or above (or willingness to obtain it) * Experience utilizing the ... multiple data sources used to populate ServiceNow modules * Good understanding of ITSM Tooling / ServiceNow / GRC IRM * Strong understanding of solution components… more
- Capgemini (Houston, TX)
- …governance policies. Collaborate with stakeholders to define CI requirements and support ITSM , ITOM, and other ServiceNow modules. Develop and maintain CMDB health ... and CMDB best practices. **Required Qualifications:** Bachelor's degree in Computer Science, Information Systems, or a related field. 3 years of hands-on experience… more
- NTT America, Inc. (Austin, TX)
- …Architect Expert Google Professional Cloud Architect / Engineer Oracle Cloud Infrastructure Architect Associate/Professional (Preferred) ITIL Foundation or other ... Expert + Google Professional Cloud Architect / Engineer + Oracle Cloud Infrastructure Architect Associate/Professional + (Preferred) ITIL Foundation or other… more
- SHI (Austin, TX)
- …People Manager.** **Knowledge and experience with Business Continuity Management and Information Technology standards and best practices, including governance ... NIST, ITIL , etc.)** **Working knowledge and experience with GRC, ITSM tool, BC/DR Planning and Emergency Notification Systems.** **Certifications : MBCI/CBCP… more
- Citigroup (Irving, TX)
- …ability to think strategically. **Education:** + Bachelor's degree in Computer Science, Information Technology , Business, or related field (or equivalent work ... applications, integrations, and enterprise-level deployments. + In-depth experience with ServiceNow ITSM , ITOM, ITAM, and other ServiceNow modules (eg, IRM, VR,… more
- Eliassen Group (Austin, TX)
- …integrity; identify gaps and recommend remediation plans. + Collaborate with infrastructure , application, and service management teams to align CMDB with business ... and enforce CMDB policies, standards, and best practices. + Support integration with ITSM tools (eg, ServiceNow) and discovery tools. + Provide guidance on CI… more
- Leidos (Houston, TX)
- …DNS, cloud-based architectures like Azure and/or AWS. + Demonstrated ability to lead an ITIL -process based team using an ITSM system. ServiceNow is preferred. + ... team and act as the technical SME. This includes Exchange on premise infrastructure in hybrid with Exchange Online, Teams, SharePoint, One Drive, Microsoft Defender,… more