- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... with Poly required + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience +...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... adherence to quality standards **Qualifications:** + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience + 5+ years of… more
- SAIC (Reston, VA)
- …field **Required Experience:** + Working knowledge of the Service Management workflows and ITSM processes + Knowledge of ITIL processes + Experience managing ... while delivering mission excellence on programs of national importance. SAIC is seeking ITIL Process Analysts to support the design, deployment, and operations of IT… more
- General Dynamics Information Technology (Fairfax, VA)
- …experience and AWS GovCloud + Experience with BMC Remedy version 20.x or higher, ITIL methodologies, and ITSM /CMDB/DWP process flows. + Expert familiarity in one ... Development **Skills:** BMC Helix,BMC Remedy,BMC Remedy IT Service Management ( ITSM ),Software Development **Certifications:** Security+ CE - CompTIA **Experience:** 8… more
- Peraton (Alexandria, VA)
- …efficiency and effectiveness of development, operations, and maintenance activities using ITIL and industry best practices. + Coordinating and collaborating with ... ITSM practice owners to identify and drive improvements to...results, assessing process maturity and recommending improvements based on ITIL and industry best practices. Qualifications Basic Qualifications: +… more
- CACI International (Chantilly, VA)
- …+ **Top Secret clearance with appropriate Polygraph** + Bachelor's degree in Information Technology , Information Systems, Business Management, Systems ... (SA) and ensuring key decision makers have the operational information they need to be able to make informed...field or Minimum of 5 years work experience in ITSM or SE + ITIL Foundations +… more
- CACI International (Springfield, VA)
- Network Knowledge Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... management function. **Qualifications:** + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience +...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4… more
- CompuCom (Richmond, VA)
- …to ServiceNow. **Skills & Qualifications:** + Bachelor's degree in Computer Science, Information Technology , or related field (Master's preferred). + 7+ years ... Architecture and Integration, with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will be instrumental… more
- TekSynap (Chantilly, VA)
- …speed of thought" embodies these principles - the need to nimblyutilizethe best that information technology offers to meet the business needs of our Federal ... support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management ( ITSM ) tool set to...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Bank of America (Richmond, VA)
- …+ Understanding of service catalog use, structure, and operation + Understanding of ITSM portals + ITIL v3 Foundation Certification + Experience operating a ... an impact. Join us! **About the Team:** The Global Technology Service Management function is a new team charted...a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization… more