- Acclaim Technical Services (Mclean, VA)
- …Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology Division working in McLean, VA. Seeking a motivated, career and customer-oriented ... demands. You and your team provide daily support to the IT infrastructure and mission applications, including Tiers 0-2, which includes problem recognition,… more
- CACI International (VA)
- …**The Opportunity:** CACI is seeking a Technical Writer in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of ... + ITIL Foundation certification. (Preferred) + Knowledge of IT service management ( ITSM ) frameworks, such as ITIL . + Experience in IT service management,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** None **Job Family:** Software Development **Skills:** BMC Helix,BMC Remedy, ITSM **Certifications:** Security+ CE - CompTIA - CompTIA **Experience:** 5 ... related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **BMC Remedy / Helix**...BMC Remedy version 20.x or higher + Experience with ITIL methodologies, ITIL Foundation a plus. +… more
- Cisco (VA)
- …**Education & Experience:** + Demonstrated ability post bachelor (in Computer Science, Information Technology , Cybersecurity or related field) of at least 6 ... + Solid understanding of service management principles and standard processes ( ITIL / ITSM frameworks). + Hands-on experience with ticketing and workflow… more
- CACI International (VA)
- …and integration, within an Agile development environment. + Strong understanding of ITIL principles and best practices. + Experience with data analysis and ... Industry your company operates in]. + Familiarity with IT Service Management ( ITSM ) principles. + Experience working with Service Delivery teams and business process… more
- General Dynamics Information Technology (Arlington, VA)
- …computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems and as a technical ... resolves incidents and requests independent of further escalation to dedicated technology SMEs. + Independently provides advanced level technical interpretation and… more
- Humana (Richmond, VA)
- …architecting and implementing large-scale SD-WAN solutions. + Demonstrated experience with DevOps, ITIL , and platform process & technology . + Master's Degree in ... Architect is responsible for the planning, design, and engineering of enterprise-level infrastructure and platforms related to cloud network & cloud computing. The… more
- Evolent (Richmond, VA)
- …for project management. **Preferred Education** * Bachelor's degree in Computer Science, Information Technology , or a related field, or equivalent combination of ... **What You'll Be Doing:** **Job Summary** The Senior Analyst, Contact Center Technology plays a pivotal role in supporting, enhancing, and optimizing contact center… more
- CACI International (Reston, VA)
- Help Desk Tier 2 Specialist, Journeyman Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... support and complex troubleshooting. + Exhibits proficiency in various IT systems, including ITSM tools such as ServiceNow and Remedy. + Capable of supporting a wide… more
- ServiceNow, Inc. (Vienna, VA)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... + A learning experience platform built using our own technology , to support your learning and development goals as...and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes,… more