- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Queue Manager ** to join our team in **Doral, FL.** This position is one of four senior lead ... Unified Comms Lead, Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all operations...are not limited to:** + Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM… more
- GoTo (Tallahassee, FL)
- …is seeking a dynamic and technically astute Technical Enablement Program Manager to spearhead the upskilling of our customer-facing teams-including Direct Sales, ... Management (RMM), Mobile Device Management (MDM), and IT Service Management ( ITSM ) solutions. Your mission: design, deliver, and measure impactful enablement… more
- Capgemini (Orlando, FL)
- **Job Title** : Sr. Manager - Network Monitoring Tool SME **Location** : Orlando, FL - Onsite **Travel** : 25% **Job description:** Looking for a seasoned Senior ... Service Delivery Manager to join a well-rounded team to support an...to network events and potential security threats using best ITSM practices and net-dev-ops culture Collaboration, Reporting & Communication:… more
- Tyto Athene (Doral, FL)
- **Description** Tyto Athene is searching for a **Problem Manager - Journeyman** to support US Southern Command on the SCITES II Contract in Doral, Florida. The ... Journeyman Problem Manager is responsible for the identification, root cause analysis,...4-9 years of relevant experience in IT service management ( ITSM ), with 1-2 years specifically in Problem Management +… more
- Tyto Athene (Doral, FL)
- **Description** Tyto Athene is searching for a **Change Manager - Journeyman** to support US Southern Command on the SCITES II Contract in Doral, Florida. The ... Journeyman Change Manager is responsible for overseeing and facilitating IT change...+ Maintain accurate and timely documentation of change using ITSM tools such as ServiceNow + Identify and mitigate… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Lead** **Service Desk Manager ** to join our team in **Doral, FL** . **Responsibilities include but are ... not limited to:** + The Lead Service Desk Manager is recognized as a subject matter expert in...experience and deep technical knowledge in IT Service Management ( ITSM ) principles, processes, and best practices + They lead… more
- The Hertz Corporation (Estero, FL)
- …Readiness review sessions for new databases going live + Ensure adherence to ITSM 's Change, Incident and Problem Management processes + Provide on-call manager ... CMDB configuration items (database assets), respond to inquiries from ITSM team when cleanup/edits are required. + Coordinate with...11g, 12c and 19c + Experience with Oracle Enterprise Manager (OEM) + 5+ years with SQL*Server experience +… more
- Verint Systems, Inc. (Tallahassee, FL)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... uptime, customer satisfaction, and operational efficiency. This role blends traditional ITSM practices with modern SRE and DevOps principles. You'll lead blameless… more
- Katmai (Orlando, FL)
- …processes, and reporting mechanisms, ensuring alignment with customer SLAs and ITSM practices. + Ensure release packages comply with configuration management (CM) ... (2) years of release or service desk leadership. + Working knowledge of ITSM frameworks (eg, ITIL), ticketing systems (eg, Jira Service Desk), and asset/license… more
- CACI International (Doral, FL)
- COMSEC C2IP Alternate COMSEC Manager Job Category: Security Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... is seeking an experienced and highly skilled Journeyman, COMSEC C2IP Alternate COMSEC Manager to join our team to support our customer, US Southern Command… more