- Sarasota County Government (Sarasota, FL)
- …Windows base systems as needed + Using Microsoft's System Center Configuration Manager (SCCM) to image computers including installing software, updating drivers, and ... staff to receive shipments, update stock and submit inventory changes + Using ITSM - Cherwell for tracking work in tickets (technical issues/service requests) +… more
- University of Miami (Miami, FL)
- …Functions as an independent project lead or provides oversight for project manager and/or business analyst on assigned projects and recognize/ minimize business ... technical product advocate, design, develop and implement ITIL processes such as ITSM , ITOM, SACM, Knowledge, Demand and Release Management modules within the… more
- PagerDuty (Tallahassee, FL)
- …development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with ... for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand… more
- ChenMed (Miami Gardens, FL)
- …management platform. + Performs other duties as assigned and modified at manager 's discretion. **KNOWLEDGE, SKILLS AND ABILITIES** + Advanced understanding of MySQL, ... as MySQL 8.0 Database Administrator + Experience using a service desk platform ( ITSM or trouble ticket system) **PAY RANGE:** $62,702 - $89,575 Salary **EMPLOYEE… more
- Ensono (Miami, FL)
- …time zones and participate in on-call responsibilities. + Assist the assigned project manager in the migration of newly acquired clients such that all technical ... execute tasks associated with any given client's disaster recovery plans. + Follow ITSM change control procedures _We want all new Associates to succeed in their… more
- BAE Systems (Jacksonville, FL)
- …customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common ... NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service,… more
- ChenMed (Miami, FL)
- …at all times. + Performs other duties as assigned and modified at manager 's discretion. KNOWLEDGE, SKILLS AND ABILITIES: + Technical understanding of network design ... CCENT, etc.) or higher required + Experience using a service desk platform ( ITSM or trouble ticket system) + Experience configuring routers and/or switches via a… more
- BAE Systems (Jacksonville, FL)
- …for escalated incidents, document detailed resolutions, trends, and recommendations in ITSM platforms like ServiceNow, and collaborate with cross-functional teams to ... NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service,… more
- Ensono (Miami, FL)
- …regular basis and adhere the change management policy. Position reports to Senior Manager - Mainframe Database. What the Ideal Candidate Brings to this Role ... respond quickly and effectively to support requests from multiple clients . Follow ITSM change control procedures . Self-motivated and able to work independently. .… more