- Orion Consortium (Columbia, MD)
- …Experience with ITSM tools such as Remedy, Service Now, Service Manager , or equivalent required Experience scheduling in a 24x7 environment Requirements Three ... (3) years of experience in programs and contracts of similar scope, type, and complexity are required. Bachelor's degree in engineering from an accredited college or university is required. Four (4) years of additional network engineering experience may be… more
- General Dynamics Information Technology (Bethesda, MD)
- …experience **Job Description:** GDIT is seeking an **Lead Enterprise Operations Manager ** to join our program supporting the biomedical research community for ... PMP or equivalent certification is strongly preferred. + Experience working with NIH + ITIL/ ITSM **GDIT IS YOUR PLACE:** + Full-flex work week to own your priorities… more
- Marriott (Bethesda, MD)
- …GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM , ITAM, ITOM, and ITIL frameworks. Exposure to Advanced Risk ... Module is added advantage. . Experience with ServiceNow integrations using REST/SOAP and MID Servers . Experience with JavaScript, Glide API, HTML, and CSS . Familiarity with CMDB and Discovery. . Experience with AWS and ServiceNow integration. . Implement… more
- GovCIO (Annapolis, MD)
- …+ Lead the architectural design and roadmap for the ServiceNow platform-including ITSM , ITOM, HRSD, SecOps, CMDB, and other modules. + Translate business ... responsibility. + Deep expertise in ServiceNow modules such as ITSM , ITOM (Discovery/Service Mapping), CMDB, HRSD, SecOps, or others....Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Leidos (Patuxent River, MD)
- …Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Candidates for this position are highly motivated ... to include Incident Management, O&M, and support prioritization. + Supports the NOC Manager , Enterprise Operations Manager (EOM), Critical Situation Manager … more
- System One (Rockville, MD)
- …and software problems specific to technology. + Document all resolutions in the ITSM Tool (ServiceNow) and meets all standards for Time to resolve as dictated ... Performance. + Escalate to or consult with lead or manager when solution is unclear. + Perform configuration and...security patches and requirements. + Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any… more
- AeroVironment (Germantown, MD)
- …recommend long-term preventive measures. + Lead continuous improvement efforts in ITSM processes (Incident, Problem, Change, and Knowledge Management). + Develop and ... administration, Intune, device management platforms (Workspace ONE JAMF), Apple Business Manager , Winmagic/BitLocker, DUO and Okta MFA. + Proficiency in network… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …The selected candidate will work closely with the ARL ITSS Program Manager and cross-functional teams to manage planning, scheduling, documentation, reporting, and ... of contact for assigned projects under the general direction of the Program Manager . + Assist with the development, tracking, and execution of project plans,… more
- Cayuse Holdings (Annapolis, MD)
- …services are onboarded into SNAP and have an associated DR plan in Archer + Notify ITSM team for any potential new hardware CIs that may need to be onboarded from ... to the correct ownership such as support team and manager + Ensure enterprise applications and services ownership align...accuracy + Document and track application validation status by manager for monthly DR reporting _DR Plan Management_ +… more
- Link Solutions Inc (St. Mary's County, MD)
- …upgrades, patches, testing, and troubleshooting. + Collaborate with the Program Manager and other technical leads to ensure integration of communication systems ... with ITSM tools and enterprise services. + Maintain documentation of system configurations, maintenance activities, and operational instructions. Please note this… more