- Ensono (Richmond, VA)
- …services to Ensono mainframe clients as they relate to CICS. Position reports to Manager , MF Programming **Key Areas of Focus for this Role** + Fulfill customer ... to CICS TS and related OEM software products. + Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are… more
- CAI (Richmond, VA)
- …+ ITIL Experience and/or v3 ITIL Certification + Experience with Service Now or other ITSM tools + Proven work experience as a Service Desk manager + Hands-on ... experience with Service Desk and remote control software + Solid technical background with the ability to instruct non-technical audiences + Customer-service oriented with a problem-solving attitude + Excellent written and verbal communication skills + Team… more
- Truist (Richmond, VA)
- …and root cause analysis methodologies (eg, 5 Whys, Fishbone). * Experience with ITSM platforms like ServiceNow is helpful, but your analytical power and technical ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Up to 25% **General Description… more
- Leidos (Alexandria, VA)
- …peers, and with outside support elements + Experience with IT Service Management ( ITSM ) products such as ServiceNow or Remedy. **Required Clearance:** + Due to the ... Certified Information Systems Security Professional (CISSP) or ISACA Certified Information Security Manager (CISM) Come break things (in a good way). Then build them… more
- Ensono (Richmond, VA)
- …mainframe clients as they relate to Mainframe DB2 systems. Position reports to Manager - Mainframe Database **What You Will Do:** + Fulfill customer service requests ... a schedule that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures We want all new Associates to succeed in… more
- SAP (Herndon, VA)
- …US national security and critical infrastructure customers. **All internals must have manager 's approval to transfer.** **Must be a US Citizen. This position ... for ServiceNow configurations and customizations or similar platforms + Experience with ITSM service catalog design and CMDB data requirements + Hands-on experience… more
- V2X (Reston, VA)
- …in organizational change management tasks as directed by the OCM manager , including writing stories, interviewing stakeholders, updating SharePoint sites, and ... licensing models, entitlements, and compliance requirements. + Software: + Operating ITSM platforms (ServiceNow preferred) + Technology: + Company computer, printer,… more
- Bank of America (Richmond, VA)
- …solutions (eg Snowflake, Teradata, Tableau) + Familiarity with ServiceNow modules like ITSM , ITOM, and HR Service Delivery + Strong understanding of data governance, ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- Bank of America (Richmond, VA)
- …regulations, and financial industry standards + Experience with CMDB, ITAM, ITSM and Discovery processes **Skills:** + Innovative Thinking + Production Support ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- Ensono (Richmond, VA)
- …services to Ensono mainframe clients as they relate to CICS. Position reports to Manager , MF Programming **Key Areas of Focus for this Role** + Fulfill customer ... that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures: + Implementing vendor product specific corrections… more