- SAP (Herndon, VA)
- …US national security and critical infrastructure customers. **All internals must have manager 's approval to transfer.** **Must be a US Citizen. This position ... for ServiceNow configurations and customizations or similar platforms + Experience with ITSM service catalog design and CMDB data requirements + Hands-on experience… more
- V2X (Reston, VA)
- …in organizational change management tasks as directed by the OCM manager , including writing stories, interviewing stakeholders, updating SharePoint sites, and ... licensing models, entitlements, and compliance requirements. + Software: + Operating ITSM platforms (ServiceNow preferred) + Technology: + Company computer, printer,… more
- Bank of America (Richmond, VA)
- …solutions (eg Snowflake, Teradata, Tableau) + Familiarity with ServiceNow modules like ITSM , ITOM, and HR Service Delivery + Strong understanding of data governance, ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- Bank of America (Richmond, VA)
- …regulations, and financial industry standards + Experience with CMDB, ITAM, ITSM and Discovery processes **Skills:** + Innovative Thinking + Production Support ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- Ensono (Richmond, VA)
- …services to Ensono mainframe clients as they relate to CICS. Position reports to Manager , MF Programming **Key Areas of Focus for this Role** + Fulfill customer ... that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures: + Implementing vendor product specific corrections… more
- V2X (Springfield, VA)
- …Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC Remedy, ServiceNow, or HP Service ... Manager , for performing Service Desk related duties and responsibilities. + Demonstrated experience with enterprise monitoring and network performance monitoring… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** None **Job Family:** Software Development **Skills:** BMC Helix,BMC Remedy, ITSM **Certifications:** Security+ CE - CompTIA **Experience:** 5 + years ... such as IT Operations Management, Business Workflows, or Business Portfolio Manager + Experience working in an Agile project methodology environment. JIRA… more
- General Dynamics Information Technology (Fairfax, VA)
- …project tasks and align on technical dependencies + Work with the Transition Manager and other teams to provide status + Assist with gathering requirements from ... Demonstrated experience managing Foundation and Configuration data in the Helix/Remedy ITSM application suites + Ability to follow standard operating procedures and… more
- Nightwing (Sterling, VA)
- …reliability to manage IT environment complexity. + Works with LSA, Lab Manager , and CM to compose technical documents including Design, Deployment, System ... guides, proposals, and reports. + Work with the OM to implement ITSM best practices for ICA/Service discrepancy and reporting, issue resolution and operations… more
- Nightwing (Sterling, VA)
- …position is CONTINGENT upon contract award** The Systems Integrator (IT Asset/Lab Manager ) (ITAM) collaboratively works closely with the Sponsor, OM, and P&O Teams ... and implements the configuration management processes according to Sponsor guidelines and ITSM best practices. The ITAM establishes and maintains the program CM… more
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