• Service Operations Manager

    Leidos (San Antonio, TX)
    …enterprise service desk suite of tools specifically, ServiceNow. The Service Operations Manager will oversee the Service Desk multi-tiered team along with ServiceNow ... area and able to report on-site. ​ **​** **Service Operations Manager Primary Responsibilities:** + ​Operational Oversight: Manage the daily operations ensuring… more
    Leidos (08/02/25)
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  • Incident Manager - INTL India

    Insight Global (Plano, TX)
    …Requirements - 5+ years of experience as an incident manager - Strong ITSM experience (incident, change, and problem management) - Proven ability to provide ... Job Description The Incident Manager plays a key role in maintaining the...in maintaining the overall health of IT Service Management ( ITSM ) processes by actively supporting change, problem ,… more
    Insight Global (09/19/25)
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  • Service Delivery Manager

    Insight Global (Irving, TX)
    …Other responsibilities include: * Lead and manage core IT Service Management ( ITSM ) processes including Incident, Request, Change, and Problem Management to ... Job Description The Service Delivery Manager will oversee the delivery of IT services...candidate has a strong background in IT service management ( ITSM ), team leadership, and customer-focused service delivery in a… more
    Insight Global (09/24/25)
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  • Manager , IMS Mainframe Systems Programming

    Ensono (Houston, TX)
    … ITSM tool, skills including Incident, Request, Change and Problem ticket workflows WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono is a place to ... Manager , IMS Mainframe Systems ProgrammingRemote - United StatesJR012013...years of management experience in related field + Good problem -solving skills + Self-motivated and have attention to detail… more
    Ensono (09/25/25)
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  • Sr. Manager , Service Enablement

    Xerox (Austin, TX)
    Sr. Manager , Service Enablement **General Information** Press space or enter keys to toggle section visibility Country United States Department IM SERVICE DELIVERY ... October 2, 2025 Working time Full-time Ref# 20036480 Job Level Executive Manager Job Type Experienced Job Field IM SERVICE DELIVERY Seniority Level Associate… more
    Xerox (10/03/25)
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  • Manager - Business Continuity

    SHI (Austin, TX)
    …need to thrive - in our offices or yours.** **Job Summary** The Manager of Business Continuity oversees daily operations, develops strategic plans, and manages ... Subject Matter Expert in Business Continuity, Disaster Recovery, and Crisis Management, the BC Manager reports to the Head of Risk and Resiliency and plays a central… more
    SHI (09/03/25)
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  • ServiceNow Request Process Analyst

    Bank of America (Plano, TX)
    …Management Office, a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization will manage day-to-day ... Minimum of 3 years of experience as a process manager for an IT Service Management process + Minimum...of 1 years of experience managing controls for an ITSM process + Strong understanding of knowledge management and/or… more
    Bank of America (08/08/25)
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  • Product Manager - GTM ServiceNow Product

    SHI (Austin, TX)
    …yours.** **Job Summary** We are seeking a strategic and customer-centric Product Manager to lead the go-to-market efforts for our ServiceNow-based product offerings. ... + Define and maintain the product vision and strategy for ServiceNow modules (eg, ITSM , ITOM, ITAM, TPSM, GRC) aligned with company goals. + Develop and manage a… more
    SHI (09/27/25)
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  • Infrastructure Manager Sr (End User…

    Huntington National Bank (Addison, TX)
    …of a complete end-user computer fleet + Understanding of ITIL concepts for incident, problem and change management + Utilization of ServiceNow (or similar ITSM ) ... for service management, automation and service optimization + Exemplary problem -solving abilities with a very strong technical acumen on...to implement ad-hoc solutions and leverage tools for complex problem resolution + Ability to work in a team… more
    Huntington National Bank (08/14/25)
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  • IT Operations Manager

    Robert Half Technology (Houston, TX)
    …GDPR). + Implement monitoring platforms (SolarWinds, PRTG, Azure Monitor) and ITSM solutions (ServiceNow, Jira) for effective incident tracking and resolution. + ... mindset to maintain reliable IT systems and improve user satisfaction. + Exceptional problem -solving skills with the ability to calmly manage crises. + Experience in… more
    Robert Half Technology (09/27/25)
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