• Continual Service Improvement & Innovation (CSI2)…

    General Dynamics Information Technology (Fairfax, VA)
    … Improvements **Experience:** 10 + years of related experience **Job Description:** The ITSM Continual Service Improvement & Innovation (CSI2) SME is the ... will own the CSI operating model, turning data from ITSM , observability, security, and FinOps into a prioritized improvement...expected to start in August, 2026 **HOW the CSI2 SME WILL MAKE AN IMPACT** You will replace ad-hoc… more
    General Dynamics Information Technology (01/14/26)
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  • ServiceNow / ENT Tools Lead

    GovCIO (Washington, DC)
    …is a hybrid remote position. **Responsibilities** + Serve as the technical lead and subject matter expert for the ServiceNow platform, ensuring alignment ... and configuration support for ServiceNow modules, including but not limited to Incident , Problem, Change, Request, Asset, CMDB, Knowledge, and Service Portal. +… more
    GovCIO (10/22/25)
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  • Enterprise Monitoring Tool Engineer

    Leidos (Chantilly, VA)
    …business area. The job duties are as follows: + Administration & Maintenance:Provide SME support and guidance to junior administrators and operators that support the ... between enterprise monitoring tool (OBM) and other critical IT Service Management ( ITSM ) tools such as OpenText NNMi, and third-party tools like ServiceNow using… more
    Leidos (12/20/25)
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  • Sr. ServiceNow Developer

    Leidos (Lorton, VA)
    …practices for our Federal Government customers. Responsibilities also include ServiceNow SME support for proposals and opportunity growth under the Practice ... technical guidance and support for ServiceNow IT Service Management ( ITSM ) and the IT Asset Management (ITAM) module, specifically...and be able to exercise discretion. + Develops business process maps using a standard methodology and toolset with… more
    Leidos (01/08/26)
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