• Part Time Service Desk Tech I

    CompuCom (Annapolis, MD)
    …tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (eg, Service Now, Remedy ) to manage and track ... incidents preferred + Active Directory and Exchange experience preferred **Wage Range** **:** The hourly rate for this position is between $13.50- $19.80 per hour. Factors which may affect starting pay within this range may include geography/market, skills,… more
    CompuCom (08/27/25)
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  • Configuration Management Lead

    Intrepid Solutions and Services (Bethesda, MD)
    …IC or DoD organizations, particularly within IA, CM, and CND disciplines. + Familiarity with ITSM platforms such as ServiceNow or BMC Remedy . + Knowledge of NIST ... and DoD cybersecurity frameworks. + Project management experience or certification (eg, PMP or equivalent). **Benefits** **WHAT WE OFFER:** At CIS Secure and its associated companies, Intrepid Solutions and Services and Darkblade Systems, we believe in… more
    Intrepid Solutions and Services (08/08/25)
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  • Technical Refresh Analyst

    Link Solutions Inc (Adelphi, MD)
    …processes, compliance frameworks, and IT service management tools (eg, Remedy , ServiceNow). Preferred: + Information Technology Infrastructure Library (ITIL) v4 ... incident management within the ServiceNow Information Technology Service Management ( ITSM ) platform. + Working knowledge of hardware configuration management tools… more
    Link Solutions Inc (08/28/25)
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  • Service Desk Lead

    SAIC (Bethesda, MD)
    …with Polygraph. **Required:** + 5+ years' experience in Service Delivery Management and ITSM . + 8+ years' experience managing Service Desk teams of 15+ technicians. ... skills. **Desired:** + ITIL certification. + Experience working with ServiceNow, Remedy , JIRA or other IT Service Management solutions. Target salary range:… more
    SAIC (08/21/25)
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