- CACI International (Sterling, VA)
- …the Service Management workflows and ITSM processes + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy ) + Knowledge of network technologies ... collaboration abilities + Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software _Desired:_ + ITIL certification in… more
- CACI International (Sterling, VA)
- …assurance, or related roles + TS/SCI with Poly required + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy ) + ITIL certification in Problem ... providing guidance, mentorship, and performance evaluations + Coordinate with other ITSM process owners to integrate problem management with incident, problem, and… more
- Leidos (Charlottesville, VA)
- …peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) products such as ServiceNow or Remedy . + Experience mentoring others. ... **Certifications** + Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) - IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher) **Education** + Candidate must have a BS with 4 years of… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …certifications including MCSA, MCP, MCSE or similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus ... + Azure VDI, Citrix experience preferred + Excellent organizational and communications skills + US Citizenship necessary + Active Top Secret Clearance REQUIRED Benefits Paid vacation 11 paid federal holidays Company paid STD, LTD, and group life insurance… more
- CACI International (Reston, VA)
- …2 support and complex troubleshooting. + Exhibits proficiency in various IT systems, including ITSM tools such as ServiceNow and Remedy . + Capable of supporting ... systems, equipment, software, and configurations being supported (eg, ServiceNow, Service Desk+, Remedy ) + Provides desktop and laptop Army Gold Master imaging and… more
- CompuCom (Richmond, VA)
- …tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (eg, Service Now, Remedy ) to manage and track ... incidents preferred + Active Directory and Exchange experience preferred **Wage Range** **:** The hourly rate for this position is between $13.50- $19.80 per hour. Factors which may affect starting pay within this range may include geography/market, skills,… more
- CACI International (Sterling, VA)
- …environment + In-depth knowledge of networking concepts and technologies + Experience with ITSM tools and platforms (eg, ServiceNow, BMC Remedy ) + Strong ... maintaining quality assurance procedures within the IT Service Management ( ITSM ) framework, focusing on network request fulfillment. **Responsibilities:** + Develop… more
- CACI International (Sterling, VA)
- …the development, integration, and management of ITIL-based IT Service Management ( ITSM ) processes across the program, while also leading the implementation and ... documented strategy while supporting service optimization. The role demands an ITSM -certified leader who can optimize service integration, foster collaboration among… more
- Bank of America (Richmond, VA)
- …support as well as production availability for over 10 ServiceNow instances & Remedy environments. This role will provide hands on technical expertise to resolve ... parameters for systems. **Key Responsibilities:** + Maintain and support the ServiceNow & Remedy platform while adhering to bank policies and standards + Lead and… more
- CACI International (Chantilly, VA)
- …skills + Experience with Remedy to ServiceNow migration with a focus on ITSM core competencies and complex data sets. + Requires on site (Chantilly, VA) work ... we will deliver capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management to enable the DoD… more