- City National Bank (New York, NY)
- …The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed ... **SENIOR FULL STACK ENGINEER** **WHAT IS THE OPPORTUNITY?** As a member of the Digital Technologies Group, the Full Stack Senior Engineer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and… more
- TEKsystems (Huntington, NY)
- …+ Ensure technician has properly checked in and out of service/repair/installation/PM call via IVR . + Make sure the technician has proper pictures on the work order ... and clients in Service Trade. + Create work orders (repairs with check in/check out IVR info). + Ensure quotes are in progress and review and edit quotes before… more
- Northwell Health (Melville, NY)
- …skills + Led strategic direction for IVA (Intelligent Virtual Agent) and IVR (Interactive Voice Response) implementation + Experience with telephony systems like ... CRM and Chat + Experience with telephony concepts (SIP, VOIP, PSTN, PBX, IVR ) + Understanding of cloud technology and services (Google Cloud, Azure) Additional… more
- Marriott (Albany, NY)
- …specialized knowledge and skill in key program area (CRM, Workforce management, IVR , CTI, Channel routing, etc.) to support business unit and functional objectives ... + Document requirements for current and future products and develop the associated business case for new investments. + Ensure all deliverables meet Marriott standards and enterprise-wide project management standards for system design, implementation and… more
- MTA (New York, NY)
- …materials, or the smartbot. The incumbent will also use Interactive Voice Response ( IVR ) systems and c ollaborate with Lost & Found using the Chargerback tool ... to assist with setting appointments for found items. Education and Experience + A Bachelor's degree from an accredited college; or + An Associate's degree from an accredited college and one (1) year of satisfactory, full-time experience in a customer service… more
- Bassett Healthcare (Delhi, NY)
- …manner. As necessary arranges for interdepartmental payment Processes electronic prescriptions, IVR refill requests and prescriber refill responses in a timely ... manner with accuracy. Alerts pharmacist to any DUR, allergy warnings or drug interactions displayed in pharmacy processing software when processing prescriptions. Retrieves appropriate medication from storage location as observed and checked by pharmacist.… more
- Bassett Healthcare (Cooperstown, NY)
- …through various funds (Tribute, Bob Simon, Dialysis etc.) Processes electronic prescriptions, IVR refill requests and prescriber refill responses in a timely manner ... with accuracy. Alerts pharmacist to any DUR, allergy warnings or drug interactions displayed in pharmacy processing software when processing prescriptions. Retrieves appropriate medication from storage location as observed and checked by pharmacist. Counts… more
- Wells Fargo (New York, NY)
- …Program Leader will lead teams including but not limited to: + Legacy IVR , Call Routing & Telephony product teams responsible for the delivery of features ... in the legacy platform. + Contact Center Modernization Program Team responsible for migration of legacy solutions to cloud-enabled contact center as service (CCaaS) solutions for consumer facing and internal contact centers. + Performance Management:… more
- MTA (Long Island City, NY)
- …to coordinate all system issues such as AVLM, Interactive Voice Response ( IVR ), Adept Scheduling, Customer Information Systems, etc. Handle software, hardware, local ... network and telecommunications issues between Paratransit, MTA IT and service providers. Assist desktop users having AVLM issues in the Command Center, carrier locations and other Paratransit groups. Maintain AVLM supervisory logon IDs and provide CAD/AVL… more
- MTA (Brooklyn, NY)
- …integrating PBX systems into the Authority data network; programming ACD and IVR systems, integrating voice recording systems into the PBX; and other related ... PBX functions. Education and Experience: Telecommunications Associate I - IV (Voice) 1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and… more