- Under Armour, Inc. (Albany, NY)
- Customer Service Systems Ops Analyst **Customer Service Systems Ops Analyst ** **Values & Innovation** At Under Armour, we are committed to empowering those who ... **Purpose of Role** The Customer Service Systems Operations Analyst is responsible for contributing to an unrivaled service… more
- CDPHP (Albany, NY)
- …and invites you to be a part of that experience. The Workforce Management Analyst is responsible to analyze all operational data to ensure each department is running ... customer relationship management applications and core systems. The Workforce Management Analyst will have extensive knowledge of the workforce management processes… more
- City of New York (New York, NY)
- …expertise. - Managing the User Support area of the Finesse Interactive Voice Response ( IVR ) by working with other FISA-OPA units and the Office of Technology and ... - ticketing system - Technical understanding of telecommunications systems, IVR and IVR Reporting systems - Proficiency...who is permanent in the title of Administrative Staff Analyst or a comparable title. Additional Information: O-025 To… more
- CVS Health (New York, NY)
- …management, technical knowledge of outbound communications platforms (SMS, MMS, Push, Email, IVR , RCS/RBM), and demonstrated ability to work with all stakeholders to ... required. **Required Qualifications** * 3+ Years required experience as Product Owner, Business Analyst , Project Manager, Consulting, or IT * 3+ Years SAFe or Agile… more