- ServiceNow, Inc. (San Diego, CA)
- …success, and we work closely with Development, Infrastructure Operations, and Customer Support to manage known errors, mitigate impact, and drive remediation. **What ... 2 years of problem/product management or an allied field within customer support , operations, or engineering. + Proficiency in problem management processes and… more
- The Walt Disney Company (Burbank, CA)
- …and following all change management processes while also providing on call support and incident response and RCA. + Evaluates capabilities of new security ... our security posture. + Collaborates closely with software engineering teams in support of their custom developed solutions and products that integrate with vendor… more
- WSP USA (San Francisco, CA)
- …ITIL structured environments. **Key Responsibilities:** + Manage, maintain, and support Genesys Cloud contact center platform, including configuration, scripting, ... documentation, standards, and procedures for contact center systems + Provide technical support and training to end-users and administrators. + Ability to design and… more
- ServiceNow, Inc. (San Diego, CA)
- …ITOM portfolio. **What You Get to Do in This Role** + Drive and support strategic sales opportunities by showcasing the power of ServiceNow ITOM, with a focus ... and messaging for ITOM solutions. + Respond to RFPs, RFIs, and support product evaluations with clear, concise technical documentation and insight. + Participate… more
- Deloitte (San Francisco, CA)
- …expectations. + Design, develop, and implement secure and scalable solutions to support our identity and access management (IAM) infrastructure. + Possess strong ... + Serve as the primary escalation point for Okta-related incidents and support requests, providing timely and accurate resolutions The Team Deloitte Advisory's Cyber… more
- AbbVie (South San Francisco, CA)
- …model findings and suggest experimental strategy and/or workflow improvements to support early- and late-stage development + Design and execute scalable ambr250, ... processes to GMP manufacturing facilities in other locations + Provide person-in-plant support at the GMP manufacturing facility + Represent the cell culture… more
- Sunrun (CA)
- …workflows, and who can bridge these technologies to deliver seamless customer support experiences. The candidate will work closely with cross-functional teams to ... integrations, and routing logic for voice and chat interactions. + Lead and support the integration of Amazon Connect with Salesforce Service Cloud Voice, ensuring… more
- NVIDIA (Santa Clara, CA)
- …What you'll be doing: + Design, develop, and improve scalable infrastructure to support the next generation of AI applications, including copilots and agentic tools. ... + Advanced expertise in Python (required), strong experience with JavaScript , and deep knowledge of software engineering principles, OOP/functional programming,… more
- Rubrik (Palo Alto, CA)
- …closely with product managers, UX designers, engineering peers, and customer support teams to understand requirements, drive clarity, and transform ambiguity into ... planning, demos, and cross-team collaboration + Occasionally work with customer support and, where needed, with customers directly to troubleshoot complex issues… more
- HNTB (Los Angeles, CA)
- …and animations. Will also implement and oversee VDC technology initiatives that support project goals. **What You'll Do:** + Oversees and leads the VDC ... as laser scanning, drones, virtual reality, etc. + Provides support for software and hardware systems that are used...Experience with web development frameworks such as HTML5, CSS3, JavaScript , etc. **What We Prefer:** + Bachelor's or Master's… more